Knykita Norwood
Katy,TX
Summary
Successful in Independent work as well as being a team player, multitasking, prompt service to all customers, capable of standing for long periods, work in fast past and moderate environments. Positive, motivated energy. Optimistic mind set. Patient.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Command Center Operator
Floor & Decor
12.2019 - 06.2023
- Handle inbound outbound calls, lead warehouse team in daily tasks, supervise inbound outbound deliveries, handle inventory control, customer service.
Cashier and Waitress
Juicy Burger
05.2019 - 12.2019
- Maintained and updated daily event logs and entry authority lists
- Used telecommunications systems, two-way radios and intercom system to communicate with teams
- Created records, schedules, reports and correspondence deliveries to Customers homes and sites
- Managed communications between personnel for continual connections during missions
- Operated command and control center systems and equipment, including forklift
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity
- Operated cash register, collected payments and provided accurate change
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness
- Learned roles of other departments to provide coverage and keep store operational
- Resolved customer complaints and escalated worsening concerns for remediation
Education
Associate of Science - Kinesiology
Lone Star Community College
Houston, TX08.2019
High School Diploma -
Cypress Falls High School
Houston, TX06.2018
Skills
- Planning
- Attention to details
- Experience in leadership
- Multitasking
- Improvement plan knowledge
- Administrative experience
- Independence
- Problem solving
- Written & verbal communication
- Adaptable
- Time management
- Active learner
- Computer skills
- Money handling
- Organization
Certification
Bls, phlebotomy
Timeline
Command Center Operator
Floor & Decor
12.2019 - 06.2023
Cashier and Waitress
Juicy Burger
05.2019 - 12.2019
High School Diploma -
Cypress Falls High School
Associate of Science - Kinesiology
Lone Star Community College
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