Summary
Overview
Work History
Education
Skills
Languages
Websites
Timeline
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Kobe Carvalho

Lincoln,RI

Summary

Dynamic Audi Brand Specialist and entrepreneurial owner of Bellegarde Premium Parking, I excel in digital marketing and social media, enhancing brand loyalty and awareness. At Audi Warwick, I significantly improved customer satisfaction through expert knowledge and service. Skilled in financial acumen and CRM proficiency, I drive sales strategy and brand ambassadorship, achieving notable revenue growth.

Overview

3
3
years of professional experience

Work History

Audi Brand Specialist

Audi Warwick
West Warwick, RI
01.2024 - Current
  • Managed Audi dealership's inventory of new and used vehicles, including ordering and pricing.
  • Provided customers with product knowledge about Audi cars, including features, options, trim packages, warranties and financing.
  • Advised customers on current promotions, rebates, incentives and other offers available from Audi dealerships.
  • Responded promptly to customer inquiries via phone or email regarding Audi vehicles or services offered by the dealership.
  • Maintained a thorough understanding of all Audi models available for sale at the dealership.

Technologist

Audi Warwick
West Warwick, RI
04.2023 - Current
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Identified needs of customers promptly and efficiently.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

Owner

Bellegarde Premium Parking
Providence, RI
02.2022 - Current
  • Greeted customers and opened doors for them upon arrival.
  • Assisted customers with their luggage to and from their vehicles.
  • Managed the flow of traffic around the property by directing cars to available spaces.
  • Managed daily operations of business, including hiring and training staff.
  • Negotiated contracts with vendors and suppliers.
  • Oversaw budgeting and financial management.
  • Organized events such as trade shows and conferences.
  • Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
  • Promoted business on social media platforms to maximize brand identity and generate revenue.

Service Porter

Audi Warwick
West Warwick, RI
08.2021 - 03.2023
  • Received customer vehicles for service and parked them in designated areas.
  • Cleaned interior and exterior of customer vehicles using cleaning supplies, vacuum cleaner, air compressor, and power washer.
  • Performed minor maintenance services such as checking fluid levels, changing oil filters, and replacing windshield wipers.
  • Assisted customers with loading and unloading items from their vehicles.
  • Inspected vehicle engines upon arrival to identify any potential issues or malfunctions.
  • Provided shuttle service for customers when their vehicle was being serviced at the shop.

Education

High School Diploma -

Lincoln High School
Lincoln, RI
06-2020

Skills

  • Social media proficiency
  • Financial acumen
  • Contract development
  • Pricing expertise
  • Brand ambassador
  • Digital marketing
  • Brand loyalty
  • Sales strategy development
  • Contract preparation
  • CRM proficiency
  • Brand awareness

Languages

Portuguese
Elementary
Spanish
Elementary

Timeline

Audi Brand Specialist

Audi Warwick
01.2024 - Current

Technologist

Audi Warwick
04.2023 - Current

Owner

Bellegarde Premium Parking
02.2022 - Current

Service Porter

Audi Warwick
08.2021 - 03.2023

High School Diploma -

Lincoln High School

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Kobe Carvalho