Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Kobe Merida

La Marque,TX

Summary

Customer-oriented Ride Operator with experience in hospitality and client service. Attentive listener providing targeted recommendations based on individual requirements. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Dedicated Automotive Technician with 3+ years in service and repair. Friendly and upbeat professional enthusiastic about automotive work. Focused on satisfying customers, supporting team and meeting shop targets by applying superior work ethic, mechanical knowledge and excellent customer service skills. Great problem-solver with strong background as qualified C Technician. Knowledgeable about different automotive systems, parts and typical problems. Brings proven abilities in locating sources of faults and completing quality repairs. Successful Class C Technician offers talents in customer relations, vehicle inspections and diagnostics. Trained in wide range of repair and maintenance actions. Works smoothly with team members and flexes easily with changing daily assignments.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Ride Operator

Kemah Boardwalk
Kemah, TX
04.2021 - 08.2021

Ensured safety of guests by enforcing ride and park policies.

  • Assisted with loading, unloading, and securing passengers on rides.
  • Maintained cleanliness of rides and surrounding area.
  • Provided customer service to guests in a friendly manner.
  • Performed daily inspections of rides according to company guidelines.
  • Monitored guest behaviour while riding attractions.
  • Operated control panels for ride systems and monitored audio and visual equipment.
  • Reported any mechanical or operational issues to maintenance staff promptly.
  • Conducted emergency procedures when necessary in accordance with safety protocols.
  • Verified rider height requirements for each attraction prior to boarding.
  • Collaborated with team members to ensure smooth operation of all attractions.
  • Demonstrated knowledge of ride operations, including proper use of restraints.
  • Inspected ride vehicles and equipment before opening it to the public.
  • Adhered to all safety regulations while operating the rides at all times.
  • Resolved customer complaints in a professional manner.
  • Checked seatbelts of riders to maximize safety and manage risk.
  • Pulled down safety bars and secured riders according to specified attraction details.
  • Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
  • Operated attraction equipment precisely to concur with operational procedures.
  • Screened guests for specific ride criteria, refusing patrons for not meeting height requirements.
  • Resolved guest concerns or complaints and kept supervisors informed of escalating situations.
  • Cleaned rides to mitigate spread of germs by wiping down handles and removing trash.
  • Delivered high level of customer service through prompt issue resolution and dynamic attention to detail.
  • Communicated with manager to discuss ride maintenance or repair issues.
  • Gave cohesive directions to guests to easily find attractions, restaurants and restrooms.
  • Assisted patrons with unloading and loading to remain compliant with safety regulations.

Class C Technician

Bridgestone Retail Operations LLC.
League City, TX
08.2021 - Current
  • Performed preventative maintenance on Class C vehicles, including oil changes and filter replacements.
  • Checked fluid levels in radiators, transmissions, brakes, power steering systems and windshield washer reservoirs.
  • Diagnosed mechanical issues using computerized diagnostic equipment.
  • Repaired or replaced defective components such as spark plugs, fuel injectors, brake pads and rotors.
  • Inspected tires for wear or damage and rotated them when necessary.
  • Checked batteries for proper voltage and replaced damaged cells when needed.
  • Repaired air conditioning systems by replacing compressors, condensers, evaporators and hoses.
  • Refilled coolant systems with antifreeze solution to keep engines running smoothly.
  • Cleaned radiators of debris to improve cooling efficiency.
  • Verified that all safety features were functioning correctly before releasing a vehicle back into service.
  • Performed road tests after completing repairs to verify that the vehicle was operating properly.
  • Ensured that tools were cleaned and stored properly after each job.
  • Adhered to all safety protocols while working in the shop area.
  • Participated in regular training sessions on new technologies related to vehicle repair.
  • Performed minor maintenance services, including gasket replacements, coolant flushes and tune-ups.
  • Removed, replaced, balanced and rotated new or used tires to maintain on-road safety
  • Conducted routine servicing on fuel, electrical and cooling systems.
  • Maintained garage safety protocols to meet regulatory and company expectations.
  • Cooperated with other technicians from different disciplines to achieve optimal integration.
  • Performed maintenance inspections, tune-ups, oil changes and other key services.
  • Reviewed brakes and assessed whether pads needed replacement, discs should be turned or other service requirements.
  • Completed standard inspections to assess wear and damage to vehicles.
  • Conferred with customers to obtain descriptions of vehicle problems and discuss work or future repair requirements.
  • Evaluated vehicle schematics to assess required parts and order accordingly.

Education

High School Diploma -

La Marque High School
La Marque, TX
06-2021

Skills

  • Policy compliance
  • Customer Service
  • Safety Monitoring
  • Ticket Collection
  • Equipment Inspection
  • Technical knowledge
  • Operations Monitoring
  • First Aid Training
  • Strong Work Ethic
  • Time Management
  • Safety Inspections
  • Work order processing
  • Precision measuring
  • System diagnostics
  • Inspecting vehicles
  • Quality Assurance
  • Heavy Lifting
  • Work Planning and Prioritization

Certification

  • Associates Degree in Welding completed.
  • Pipefitting material handling certification of completion.
  • Pipefitting NCCER Core certification.

Timeline

Class C Technician

Bridgestone Retail Operations LLC.
08.2021 - Current

Ride Operator

Kemah Boardwalk
04.2021 - 08.2021

High School Diploma -

La Marque High School
Kobe Merida