Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kobi Mathews

Jacksonville

Summary

Adept at building meaningful business relationships and leveraging data-driven strategies to empower merchants. Excels in connecting with clients and solving complex challenges. Demonstrates a unique blend of personal engagement and analytical insight, consistently driving growth and retention. Expertise in relationship management, conflict resolution, and effective communication fosters client loyalty and satisfaction. A strong track record of enhancing team collaboration supports the achievement of organizational goals.

Overview

8
8
years of professional experience

Work History

Relationship Specialist

Paysafe
06.2025 - Current
  • Guide merchants through growth challenges by providing strategic advice and maintaining regular check-ins
  • Lead contract renewal discussions and encourage product adoption using real-world data insights
  • Help merchants navigate PCI Compliance requirements and implement chargeback prevention strategies

Lead Development Rep

Paysafe
10.2024 - 05.2025
  • Connected with potential merchants to understand their payment processing pain points
  • Qualified leads and set up meetings between promising prospects and our sales team

B2B Sales

Verizon
07.2024 - 09.2024
  • Helped local businesses upgrade their internet services to meet growing digital demands
  • Built lasting relationships with clients through honest communication and reliable support

Life Insurance Agent

Lloyd Agencies
04.2024 - 07.2024
  • Walked clients through life insurance options, ensuring they found the right coverage for their needs

Amazon Delivery Driver

Epic Logistics LLC
08.2023 - 03.2024
  • Mastered time management while maintaining high customer service standards

Manager/Bartender

3 Daughters Brewing
08.2019 - 06.2023
  • Started as a barback and worked my way up to Floor Manager
  • Handled everything from staff scheduling to managing large-scale events

Line Cook

Maple Street Biscuit Company
07.2018 - 08.2019
  • Kept cool under pressure while juggling multiple orders in a fast-paced kitchen

Delivery Driver

Panera Bread Co
02.2018 - 06.2018
  • Maintained positive customer interactions while ensuring timely deliveries

Education

High School - General Studies

Shorecrest Preparatory School
Saint Petersburg, FL
01.2016

General Studies

University of North Florida
Jacksonville, FL
01.2018

Skills

  • Strategic planning and execution
  • Data analysis and risk assessment
  • Clear communication
  • Quick problem-solving
  • Payment industry expertise
  • Customer service excellence
  • Team collaboration
  • Adaptability in changing situations
  • Patience and tolerance
  • Active learning
  • Self-awareness
  • Open-mindedness

Timeline

Relationship Specialist

Paysafe
06.2025 - Current

Lead Development Rep

Paysafe
10.2024 - 05.2025

B2B Sales

Verizon
07.2024 - 09.2024

Life Insurance Agent

Lloyd Agencies
04.2024 - 07.2024

Amazon Delivery Driver

Epic Logistics LLC
08.2023 - 03.2024

Manager/Bartender

3 Daughters Brewing
08.2019 - 06.2023

Line Cook

Maple Street Biscuit Company
07.2018 - 08.2019

Delivery Driver

Panera Bread Co
02.2018 - 06.2018

General Studies

University of North Florida

High School - General Studies

Shorecrest Preparatory School

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