Kobie Flonory
Dick’s Sporting Goods
Denton,TX
8
years of professional experience
Retail Sales Associate with experience greeting customers, guiding product selection, and handling register transactions in fast-paced store environments. Supports merchandise restocking, display setup, and shipment processing while setting up 15+ displays per week and maintaining clean selling floors and organized stock areas. Builds trust through clear product guidance, efficient checkout support, and consistent service during busy shifts.
Work History
Retail Sales Associate
1 Year 2 Months- Provided friendly customer service and answered product questions on the sales floor.
- Processed sales transactions accurately and guided customers through basic payment options.
- Maintained organized merchandise displays and restocked items to support daily store presentation.
- Explained product features clearly to help customers compare options and make informed purchases.
Retail Assiocate
1 Year 8 Months- Assist 20 customers per shift with product selection, apparel advice, and quick issue resolution.
- Greet customers and guide them to the right apparel and equipment using clear, helpful service.
- Maintain store cleanliness, restock shelves, and keep merchandise organized for easy customer access.
- Set up product displays and process shipments to keep the sales floor stocked and visually appealing.
- Promote store credit cards and warranty sales through friendly, informed customer conversations.
- Support shift coordination by following safety compliance practices and keeping checkout areas organized.
Retail Associate
2 Years 3 Months- Operate cash register and scanner to itemize purchases, accept payments, and make accurate change.
- Bag merchandise and guide customers to requested items with courteous, hands-on service.
- Unpack, stock, restock, and rotate merchandise following company processes.
- Clean sales floors, restrooms, and receiving areas, remove trash, and set up sidewalk displays.
Runner/Busser
2 Years 5 Months- Checked station setup and cleanliness before, during, and after shifts to keep service areas ready for guests.
- Explained specials and restaurant promotions in a friendly, courteous manner to improve guest awareness and ordering decisions.
- Followed state, federal, and restaurant liquor policies when serving alcoholic beverages to minors and intoxicated guests.
Education
Bachelor of Science - Psychology, Criminal Justice
- Relevant Coursework: Developmental Psychology, Behavioral Analysis, Social Psychology, Group Dynamics, Abnormal Psychology, Criminal Justice Systems
- Academic Focus: Understanding behavior, motivation, skill acquisition, and the implementation of structured support systems to improve individual outcomes.
Skills
Customer service
Cash handling
Merchandise stocking
Product display setup
Sales promotion
Shift coordination
Return processing
Register operation
Store cleanliness
Safety compliance
Timeline
Retail Sales Associate
Dick’s Sporting Goods
07.2025 - 09.2026Read More
Retail Assiocate
Academy Sports and Outdoors
08.2023 - 04.2025Read More
Retail Associate
Dollar General
05.2021 - 08.2023Read More
Runner/Busser
Studio Movie Grill
12.2018 - 05.2021Read More
University of North Texas
Bachelor of Science from Psychology, Criminal Justice
Read More