Summary
Overview
Work History
Education
Skills
Timeline
Generic

Koby Deferro

San Antonio,Texas

Summary

Dynamic professional with extensive experience at Walmart and Whataburger, excelling in customer service and stock control. Proven ability to enhance sales through effective communication and upselling techniques. Recognized for maintaining organized environments and training new employees, demonstrating strong time management and multitasking skills to drive operational success.

Overview

4
4
years of professional experience

Work History

Associate

Walmart
San Antonio, TX
03.2025 - Current
  • Assisted customers with selecting items and answering questions about products.
  • Organized backroom areas to maintain a clean and organized work environment.
  • Stocked shelves with merchandise and ensured product displays were neat and orderly.
  • Conducted inventory checks to ensure accuracy of shelf stock.
  • Processed payments using point-of-sale systems.
  • Helped customers locate items within the store using the inventory system.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Greeted customers to determine wants or needs.

Trainer

Whataburger
San Antonio
01.2024 - 02.2025
  • Train and look over new employees on given station
  • Knowledge of every station including production line and customer service
  • Assist management with inventory control

Team Member

Whataburger
San Antonio
01.2021 - 07.2024
  • Communicates clearly and positively not only to customers but colleagues as well
  • Took initiative to find extra task when other duties were completed
  • Resolved complaints from other professionally and promptly
  • Ability to comply and accept a new duty when assigned.
  • Up sale and promote offers and specials

Education

High school Diploma -

Douglas Macarthur High School
San Antonio
01.2021

Skills

  • Time Management
  • Ability to Multitask
  • Fast Learner
  • Sales
  • Stock Control
  • Customer Service
  • Communication Skills
  • Store cleaning
  • Cash handling accuracy

Timeline

Associate

Walmart
03.2025 - Current

Trainer

Whataburger
01.2024 - 02.2025

Team Member

Whataburger
01.2021 - 07.2024

High school Diploma -

Douglas Macarthur High School

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