Koby Howard
Atlanta,GA
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Humana
05.2020 - 01.2022
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Assist members with inquiries about benefits, claims, and coverage.
- Guide members through the enrollment process.
- Resolve issues or concerns promptly and professionally.
- Provide information about healthcare plans and services offered by Humana.
Timeline
Customer Service Representative
Humana
05.2020 - 01.2022
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