Koda Bunch
Stilwell
Summary
Motivated Customer Service Sales Representative with strong skills in transaction processing and problem resolution. Enhanced shopping experiences by addressing inquiries and managing complaints effectively. Committed to collaboration and training new team members to uphold service standards.
Detail-oriented Cashier skilled in accurate transaction processing and customer engagement. Reduced errors by implementing careful cash handling practices and double-checking transactions. Focused on fostering a positive shopping atmosphere through meticulous organization and teamwork.
Offering strong interpersonal skills and readiness to learn and develop in customer-focused environment. Brings understanding of effective communication techniques and ability to quickly master new product knowledge and CRM systems. Ready to use and develop customer service and sales skills in Pharmacy Gard Intern role.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Service Sales Representative
Walmart
2025.02 - 2026.01
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Processed transactions efficiently, ensuring customer satisfaction and accuracy in handling payments.
- Resolved customer complaints promptly, improving retention rates and fostering loyalty.
- Collaborated with team members to maintain store organization and cleanliness standards.
- Trained new employees on customer service protocols and POS system operations.
- Increased customer satisfaction by addressing and resolving complex issues effectively.
- Managed high call volume, ensuring timely response and effective resolution to all customer concerns.
- Reduced wait times through efficient call handling, enhancing overall customer satisfaction rates.
Convenience Store Cashier
Dollar Tree
2024.02 - 2025.02
- Trained new cashiers on register operations and customer service standards.
- Enhanced customer satisfaction by providing efficient and accurate transactions at the register.
- Supported merchandising efforts by stocking shelves, rotating products, and updating price tags as needed.
- Reduced cashier errors by consistently double-checking change calculations and receipts.
- Handled cash, credit, debit, and other payment methods securely to prevent loss or theft.
- Ensured proper age verification for restricted items such as tobacco or alcohol sales to comply with local laws.
Cashier
McDonald's
2023.03 - 2024.01
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained cleanliness and organization of work area to ensure safety standards.
- Assisted customers with inquiries, providing excellent service and resolving issues promptly.
- Collaborated with team members to streamline operations during peak hours.
- Processed customer transactions accurately and efficiently in fast-paced environment.
Education
High School Diploma -
Stilwell High School
Stilwell, OKSkills
- Customer service
- Time management
- Active listening
- Goal oriented
- Call center experience
- Data entry
- Incoming call management
- Customer complaint resolution
- Relationship building
- Adaptability and flexibility
- Multitasking
- Attention to detail
- Cash handling
Certification
- CPR Certified
- Alcohol License certified
Timeline
Customer Service Sales Representative
Walmart
2025.02 - 2026.01
Convenience Store Cashier
Dollar Tree
2024.02 - 2025.02
Cashier
McDonald's
2023.03 - 2024.01
High School Diploma -
Stilwell High School