Kodryck Cogmon
Alameda County Probation Department
Las Vegas
31
years of professional experience
Dynamic leader with extensive experience at Alameda County Probation Department, excelling in staff management and training. Achieved significant operational efficiency through strategic planning and process improvement. Known for fostering teamwork and enhancing employee motivation, resulting in a cohesive and productive work environment. Proven ability to resolve conflicts and drive successful outcomes.
Work History
Institutional Supervisor II
8 Years 3 Months- Supervised probation staff, assigned caseloads, and ensured compliance with department policies and court orders.
- Reviewed case documentation, reports, and referrals for accuracy, completeness, and timely submission.
- Coordinated daily workflows to support probation services, hearings, and interagency communication.
- Trained staff on case procedures, confidentiality requirements, and proper use of records systems.
- Monitored offender compliance, followed up on violations, and directed appropriate enforcement actions.
- Resolved escalated case issues, balancing public safety, client accountability, and service coordination.
- Prepared detailed supervisory reports and recommendations for management, court, and partner agencies.
- Improved team consistency by reinforcing standards, reviewing performance, and supporting procedural adherence.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
- Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
- Managed diverse team, promoting inclusive work environment that leveraged individual strengths.
Institutional Supervisor I 1
3 Years 9 Months- Supervised probation staff, ensuring compliance with department policies and court-ordered conditions.
- Reviewed case documentation for accuracy, completeness, and timely entry into case management systems.
- Coordinated daily workflow across caseloads, staffing needs, and operational priorities.
- Monitored officer activities and field operations to support public safety and consistent supervision.
- Trained staff on probation procedures, report writing, and documentation standards.
- Evaluated case progress, identifying compliance issues and recommending corrective action.
- Collaborated with courts, law enforcement, and community partners to support supervision goals.
- Resolved staffing and casework issues while maintaining service continuity and department standards.
- Reduced conflict incidents significantly, fostering cohesive team environment through effective conflict resolution strategies.
- Maintained high safety standards to ensure secure workplace for all employees and visitors.
- Streamlined inventory management processes, leading to more organized and efficient stock handling system.
- Implemented rewards and recognition program that significantly increased employee engagement and satisfaction.
- Enhanced team productivity by streamlining workflow processes and implementing efficient scheduling systems.
- Achieved significant improvements in operational efficiency, introducing and enforcing quality control measures.
- Led successful project completions under tight deadlines, coordinating effectively across multiple teams.
- Oversaw compliance with industry regulations and company policies, ensuring safe and legal operational environment.
- Enhanced operational workflow, identifying and eliminating bottlenecks in daily procedures.
- Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
- Developed comprehensive training program for new hires, significantly reducing learning curve and integrating them into team quickly.
- Implemented cost-saving measures, significantly reducing operational expenses.
- Negotiated with vendors to secure cost-effective contracts, resulting in significant budget savings.
- Boosted team morale and performance, organizing regular training sessions and motivational meetings.
- Optimized scheduling to ensure full coverage during peak hours without overstaffing, balancing customer service with cost efficiency.
- Increased customer retention rates by implementing customer feedback into actionable improvements.
- Conducted thorough employee evaluations to identify areas for growth and development, leading to more skilled workforce.
- Pioneered adoption of new technologies that streamlined tasks and enhanced productivity across team.
- Facilitated seamless communication between departments, ensuring that all teams were aligned with company goals.
- Fostered culture of continuous improvement, encouraging team to suggest and implement process enhancements.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Defined clear targets and objectives and communicated to other team members.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Developed detailed plans based on broad guidance and direction.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Launched quality assurance practices for each phase of development
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Managed senior-level personnel working in marketing and sales capacities.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
- Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
- Managed diverse team, promoting inclusive work environment that leveraged individual strengths.
Juvenile Institution Officer
18 Years 7 Months- Monitored probationer compliance with court-ordered conditions and documented violations for case review.
- Conducted field visits, home contacts, and office interviews to assess supervision needs.
- Prepared accurate probation reports, recommendations, and case notes for court proceedings.
- Coordinated with courts, law enforcement, and community providers to support supervision plans.
- Investigated background information and verified records to inform case decisions.
- Explained probation requirements, expectations, and consequences to clients and families.
- Prepared court reports, case notes, and recommendations for hearings and revocation proceedings.
- Conducted risk and needs assessments to guide supervision plans and referral decisions.
- Coordinated with courts, law enforcement, and service providers to support case management goals.
- Investigated compliance issues through field contacts, interviews, and record reviews.
- Applied evidence-based practices to prioritize caseloads and improve supervision effectiveness.
- Explained probation requirements clearly, reinforcing expectations and promoting successful completion.
- Maintained confidential records and updated case files to ensure accurate, timely documentation.
- Mentored junior staff members, helping them develop their skills and advance in their careers.
- Maintained strict adherence to industry regulations, minimizing risk exposure for the organization.
- Enhanced communication between team members by organizing regular meetings and fostering open dialogue.
- Established effective relationships with key stakeholders both internally and externally for increased collaboration opportunities.
- Improved department efficiency by streamlining and implementing policies and processes.
- Coordinated cross-functional teams to address complex issues, leading to more efficient problem-solving processes.
- Implemented process improvements that streamlined workflows, reducing redundancies and increasing operational efficiency.
- Delivered high-quality training programs, enhancing employee skill sets and contributing to professional development efforts.
- Coordinated operations with other emergency service groups.
- Utilized data-driven decision-making techniques to inform strategic planning processes and measure progress towards goals.
- Coordinated with multiple agencies to streamline operations, enhancing overall response times during emergencies.
- Enhanced officer safety with introduction of new protective gear and safety protocols.
- Organized public forums to address community concerns, improving transparency and accountability.
- Developed and implemented strategic plans to address community concerns, fostering stronger relationships between force and public.
- Increased awareness and preparedness for potential threats by developing comprehensive training materials for new recruits.
- Managed departmental budgets effectively, ensuring optimal allocation of resources for necessary equipment and training.
- Increased operational efficiency by conducting regular training sessions for junior officers.
- Advocated for adoption of new technologies to improve crime detection and prevention, overseeing integration of advanced surveillance systems.
- Conducted thorough investigations into complex cases, leading to successful resolution of numerous high-profile incidents.
- Led critical missions to ensure public safety, achieving significant reductions in crime rates.
- Established protocols for handling sensitive information, ensuring confidentiality and compliance with legal standards.
- Improved team morale and performance with consistent feedback and recognition of achievements.
- Mentored junior officers, providing guidance and support to foster professional development and career progression.
- Ensured compliance with national and local laws through regular policy reviews and updates.
- Negotiated with local businesses for partnerships in crime prevention initiatives, securing resources and support for community programs.
- Implemented feedback system from community, using insights to guide policing strategies and improve public relations.
- Facilitated collaboration between departments, improving efficiency and effectiveness in handling cross-jurisdictional cases.
- Fostered culture of continuous improvement, encouraging innovation and adoption of best practices in law enforcement techniques.
- Streamlined report writing processes, allowing for quicker turnover and more accurate record-keeping.
- Enhanced public trust through community policing efforts, organizing and participating in public safety workshops.
- Collected, arranged, and input information into database system.
- Generated reports detailing findings and recommendations.
- Maintained database systems to track and analyze operational data.
- Gathered, organized and input information into digital database.
- Educated staff on organizational mission and goals to help employees achieve success.
- Conducted regular reviews of operations and identified areas for improvement.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Devised and implemented processes and procedures to streamline operations.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Created and managed project plans, timelines and budgets.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Developed effective improvement plans in alignment with goals and specifications.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Evaluated customer needs and feedback to drive product and service improvements.
- Frequently inspected production area to verify proper equipment operation.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
- Observed packing operations to verify conformance to specifications.
- Supported creation of detailed, technical financial models to value potential acquisition targets.
Education
Associate of Science - Administration of Justice
High School Diploma
Skills
Training and mentoring
Goal oriented
Staff management
Customer service
Attention to detail
Employee motivation
Decision-making
Inventory control
Strategic planning
Complex Problem-solving
Staff development
Staff discipline
Analytical thinking
Team building
Processes and procedures
Operations management
Process improvement
Process monitoring and improvement
Project management
Relationship building
Schedule development
Policy enforcement
Project planning
Public speaking
Priority management
Conflict resolution
Inventory oversight
Expectation setting
Negotiation
Teamwork and collaboration
Problem-solving
Multitasking Abilities
Time management
Effective communication
Adaptability and flexibility
Organizational skills
Problem resolution
Active listening
Professionalism
Reliability
Adaptability
Self motivation
Task prioritization
Written communication
Interpersonal communication
Timeline
Institutional Supervisor II
Alameda County Probation Department
12.2010 - 03.2019Read More
Institutional Supervisor I 1
Alameda County Probation Department
03.2007 - 12.2010Read More
Juvenile Institution Officer
Alameda County Probation Department
08.1988 - 03.2007Read More
Merritt College
Associate of Science from Administration of Justice
Read More
Fremont High School
High School Diploma
Read More