Ride Operator Ambassador
Seaworld Parks & Entertainment
Tampa, FL
06.2019 - 07.2020
- Provided exceptional customer service, addressing guest concerns and inquiries promptly and professionally.
- Consistently practiced safe work habits, including the use of personal protection equipment (PPE).
- Monitored passengers and ride operations and enforced safety regulations.
- Reduced wait times by efficiently managing ride queues and implementing effective crowd control techniques.
- Trained new staff on ride operations and safety procedures, enhancing team competency.
- Collaborated with team members to maintain a clean, organized, and safe ride area for guests.