Kody Obenauf
Rockford
Summary
Dedicated professional excelling in client relationship management and conflict resolution. Proven ability to enhance customer engagement and streamline communication, ensuring client satisfaction and effective service delivery.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Licensed Insurance Agent
Farm Bureau Insurance Of Michigan
Rockford
04.2024 - Current
- Assisted clients in understanding insurance policy options and coverage details. Serviced phone calls for current and potential clients and assisted with policy changes. Addressed client concerns and provided resolution.
Catering Server
Martha's Catering Service
Grand Rapids
11.2022 - 04.2024
- Set up dining areas for events following specific guidelines.
- Served food and beverages to guests in a timely manner.
- Assisted in clearing tables and maintaining cleanliness throughout events.
- Managed guest inquiries and provided excellent customer service.
- Coordinated with team members to streamline event operations.
- Adapted to various event themes and styles as needed for service delivery.
Golf Course Attendant
Blythefield Country Club
Rockford
03.2022 - 08.2022
- Maintained cleanliness of golf course facilities and equipment daily.
- Assisted golfers with check-in process and answered inquiries promptly.
- Prepared golf carts for user readiness and ensured proper maintenance.
- Set up for events, including arranging seating and preparing equipment.
Education
High School Diploma -
Rockford High School
Rockford, MI05-2024
Some College (No Degree) - Business Administration
Grand Rapids Community College
Grand Rapids, MISome College (No Degree) - Sales And Marketing Major, Bachelor of Science in
Western Michigan University
Kalamazoo, MISkills
- Client relationship management
- Conflict resolution
- Customer engagement
- Effective communication
- Team collaboration
- Goal oriented approach
- Client retention
Affiliations
- Varsity all-district and all-conference high school soccer team player
- College soccer and futsal intramural team
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Accomplishments
- Phi Theta Kappa academic designation
- Deans list - high school and collegiate level
Certification
- Property and Casualty Insurance license in Michigan
References
References available upon request.
Timeline
Licensed Insurance Agent
Farm Bureau Insurance Of Michigan
04.2024 - Current
Catering Server
Martha's Catering Service
11.2022 - 04.2024
Golf Course Attendant
Blythefield Country Club
03.2022 - 08.2022
High School Diploma -
Rockford High School
Some College (No Degree) - Business Administration
Grand Rapids Community College
Some College (No Degree) - Sales And Marketing Major, Bachelor of Science in
Western Michigan University
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