Koffia Bryan
BDR/Web Dev
Houston,TX
Summary
Experienced Business Development Rep/ Front End Dev, offering proven track record of working with customers to achieve solutions and drive company growth. Skilled in networking with industry professionals to build lead pipeline and increase client base.
Overview
6
6
years of professional experience
1
1
Certification
Github Portfolio
HERE IS MY GITHUB PORTFOLIO WHICH IS CURRENTLY BEING STAFFED WITH PROJECTS I HAVE WORKED ON AND CONTRIBUTED TO OVER MY CAREER
↓ ↓ ↓ ↓ ↓ ↓ ↓ ↓ ↓
https://github.com/BryanSHANG
Work History
Business Development Representative
ANGI
Houston, TX
03.2023 - 05.2024
- Employed a consultative sales approach to cultivate strong relationships and drive long-term customer satisfaction. Directly responsible for a 6% increase in regional sales.
- Conducted nationwide outreach to service providers via phone to discuss Angi’s value proposition, products, and advertising options, making up to 250 dials and 3+ sales a day consistently surpassing sales goals.
- Coached service providers on effectively building lifelong consumer relationships with homeowners who submit service requests.
- Researched service providers using internal notes, company websites, and other public information.
- Utilized assigned leads in CRM systems (Salesforce for Angi Ads and a proprietary system for Angi Leads).
- Guided service providers through the background check authorization and approval process.
- Consistently met and exceeded sales targets, responsible for units sold weekly (Angi Leads) and contract value sold biweekly (Angi Ads).
Sales Development Representative
Third Coast Events
Houston, TX
01.2023 - 03.2023
- Worked at entry level in a fast paced business environment, learning business systems and customer psychology, while gaining important knowledge in the field.
- Studied and applied customer psychology lessons from the Harvard school of business in the field.
- Did extensive outreach with new and existing customers to market Nestle products and services.
- Researched customer needs to inform product development and create targeted sales pitches.
Sous Chef
Banana Garden
Dublin, CA
03.2022 - 12.2022
- Trained and mentored junior staff to improve their culinary skills and increase productivity.
- Resolved customer complaints and inquiries in a timely, professional manner.
- Organized and managed weekly inventories to monitor and track food items.
- Considerably enhanced overall restaurant efficiency by streamlining kitchen operations like plating, delivery and recycling, while implementing effective time management strategies.
- Brought in new business in the form of offices which the restaurant still caters to.
- Acquired formidable cooking skills.
Business Development Representative
LetServeU LLC
Fremont, CA
01.2020 - 02.2022
- Proven experience as a Front-end Developer with a focus on accessibility and responsive design.
- Proficient in HTML, CSS, JavaScript (Node.js, React.js ), and Web Components/Lightning Web Components.
- Experienced with accessibility tools and technologies such as screen readers, ARIA, and keyboard navigation.
- Participated in design meetings, contributing ideas for improving user interface elements
and overall website layout. - Strong understanding of cross-browser compatibility issues and solutions. Good at debugging and boast commendable problem solving skills.
- Familiar with version control systems such as Git.
- Familiar with WordPress, Salesforce and Shopify applications.
- Excellent problem-solving skills and attention to detail.
- Strong communication and collaboration skills.
- A passion for learning and staying updated with emerging technologies.
Student Assistant
California State University East Bay
Hayward, CA
08.2018 - 01.2020
- Provided personalized, positive, and memorable support via email, live chat, social media, and phone.
- Identified student issues, acting as the 'Voice of the Student.'
- Developed internal and student-facing documentation, including help articles, FAQ pages, and contact forms for our international student office.
- Supported, moderated, and maintained community platforms and review sites.
- Championed CSUEB by educating international students on best practices for using our campus services.
- Proactively sought opportunities to improve internal processes and the overall student experience.
- Trusted with the safeguarding and review of highly sensitive student material like grade sheets, transfer documents, insurance information and financial documents among others.
Education
Bachelor of Science - Computer Science
01.2024
- 3.4 GPA
- Coursework: Introduction to Computer Science, Data Structures, Intro to Economics, Principles of Marketing etc.
MERN Stack Development Certification Program - Computer Science And Programming
01.2024
- Developed a full-stack web application using the MERN (MongoDB, Express.js, React.js, Node.js) stack.
- Implemented RESTful APIs for data communication between front-end and back-end components.
- Setup Continuous Integration (CI) and Continuous Delivery (CD) pipelines to deploy a React application
Associate of Science - Computer Science
12.2022
GPA: 3.6
Coursework: Data Structures, Assembly Language, Discrete Structures, Calculus 2, Calculus 3 etc.
Skills
- Lead prospecting
- Consultative Sales
- Marketing
- Cold-calling
- Salesforce
- Customer Relationship Management
- Usability Testing
- Code debugging
Certification
- Cold Calling: The First Seven Seconds.
- Salesforce: Sales Automation for Salespeople.
- Inbound Sales Certification.
- MERN Stack Development Certification Program.
Volunteer Experience
- Alameda Food Bank, Oakland, California, Food Sorter, 02/01/20, 03/01/22, Spent time on the oor sorting and packaging essential food items for homeless people in the city of Oakland., Distributed food via various food programs.
- California State University East Bay, Hayward, California, Tutor Services, 01/01/19, 03/01/19, Helped international at the student center with English Tutoring services., Pioneered English Language programs for non-English speaking students at CSUEB., Hosted library hours to foreign exchange students to learn writing.
- The Town FC, Dublin, California, Soccer, 09/01/22, 10/01/22, Played on a soccer team to raise funds for charity.
References
- Tadu Dairy Cooperative Society, Manager, +237677918415
- Horizon Cyber Cafe, Manager, +237680852591
- CSU EAST BAY International Oce, Manager, iao@csueastbay.edu, +1 (510) 885-7571
- Let's Serve You, Manager, +1 (814) 441-1973
- Third Coast Events , Oce, +1 (832) 681-9704
Timeline
Business Development Representative - ANGI
03.2023 - 05.2024
Sales Development Representative - Third Coast Events
01.2023 - 03.2023
Sous Chef - Banana Garden
03.2022 - 12.2022
Business Development Representative - LetServeU LLC
01.2020 - 02.2022
Student Assistant - California State University East Bay
08.2018 - 01.2020
Califronia State University East Bay - Bachelor of Science, Computer Science
MITxPRO - MERN Stack Development Certification Program, Computer Science And Programming
Ohlone College - Associate of Science, Computer Science
- Cold Calling: The First Seven Seconds.
- Salesforce: Sales Automation for Salespeople.
- Inbound Sales Certification.
- MERN Stack Development Certification Program.
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