Hi, I’m
Kofi Ansah
Hanover,MD
Judge a man by his questions rather than his answers.
Voltaire
Summary
Diligent Records Management experience with Federal Records Management training certification and 10 years in documentation management work. Managed over 10 employees in the records management department and decreased average document processing time by 40 % over tenure. Superb organizational and collaborative skills enabled achievement of positive outcomes. Document Processing Specialist developing and implementing document control and management strategies. Stores documents correctly for easy employee access. Excellent communication and organizational skills, with proficiency in standard office software and attention to detail. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Meticulous Records Management Specialist with 8 years of experience managing and maintaining records. Demonstrated expertise at organizing, distributing and archiving records following applicable policies and regulations. Enhanced daily operations by identifying and addressing areas for improvement. Records Management Assistant offering background securing and controlling documents in the Government setting. Orderly and accurate when indexing documents and performing Records Managment. Cordial customer-facing professional with upbeat attitude and willingness to help others, including internal teammates and public.
Overview
19
years of professional experience
1
Certification
Work History
Quadrant Inc/Malbaie SolutionsFort Meade, MD
QA - Records Management Specialist
04.2023 - 10.2023
Job overview
- Adhering to the Records Schedule provided by the Department of Defense (DMA).
- Creating an organized spreadsheet showing the file names, location if electronic, disposition or determination of storage or time up for destruction through NARA.
- Consulting government officials & employees on how to properly store or dispose if need be through NARA standards their records either electronic or tangible.
- Using my records management expertise to create and edit SOPs used for upcoming record management projects.
- Certified for Records Management through extensive training with the Department of Defense.
- Using a recommendation approach with the records along with Quality Assurance & Quality Checks to finalize the records schedule of certain departments within the DMA.
Muscogee International LLCWashington, DC
Transportation Analyst
07.2022 - 04.2023
Job overview
- Using data analysis, cost estimates, contract negotiations, and risk assessments to find efficient and safe solutions for transportation challenges.
- Leveraged US BANK and their payment services along with my auditing skills to input and compile data gathered from various sources.
- Identified needs of customers promptly and efficiently.
- Maintained schedule of class assignments to meet deadlines.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Collaborated with others to discuss new opportunities.
Goldbelt IncWashington, DC
Logistics Management Specialist
11.2019 - 06.2022
Job overview
- Provide constant support to project team with regards to material management
- Strong working knowledge of MS Office, and adept at spreadsheets and file management systems
- Maintain material management files up to date on daily basis
- Capture notes of ideas brought about in meetings at weekly meetings with expediting, logistics and supplier quality
- Expedite and maintain register for Material Receiving Report
- Recognized by management for providing exceptional customer service.
- Identified needs of customers promptly and efficiently.
- Prepare and issue shipping releases
- Managed over 50 percent of system support functions to set priorities and service levels expectations.
- Maintained updated knowledge through continuing education and advanced training.
- Achieved cost-savings by developing functional solutions to problems.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Planned and completed group projects, working smoothly with others.
- Prioritized and organized tasks to efficiently accomplish service goals.
T47 InternationalBethesda, MD
Operations Analyst
05.2019 - 11.2019
Job overview
- Generated reports of findings to help management with making key decisions
- Designed plans to improve operations and suggested changes to systems for overall organization
- Prepared maintenance and compliance reports for executive summaries and presentations
- Evaluated performance and policies against metrics
- Investigated and resolved alerts, conducted queries and culled records to assist with maintenance and problem resolution
- Collected, arranged and input information into database system
- Determined and developed algorithms to improve and optimize operational processes.
Agensys Corporation/CKAFort Meade, MD
CONTRACTOR
09.2018 - 01.2019
Job overview
- Perform final edits with proofreading to determine before content goes live
- Code all content to be web ready using HTML and CSS
- Managed publishing schedule of news posts, game guides, and so on for our three websites (DCC, DCO and DCO Administration)
- Worked with other departments on government email campaigns and managed email sends
- Provided Hardware & Software support for both desktops and laptops along with using a ticketing system to keep track of work to be done and in waiting
- Customer Service Help Desk support by using both email and telephone to contact and keep track with customers on daily basis
- Exceptional understanding of computer hardware, operating systems and applications
- Quick and accurate diagnosis of network problems
- Terrific knowledge of application and update rollouts.
The Rehancement Group, FBIBaltimore, MD
Records Management Consultant
03.2018 - 09.2018
Job overview
- Adhered to established procedures for handling sensitive and classified documents to retain chain of custody integrity
- Engaged in daily communications with internal partners and identified document-related issues that required interdepartmental cooperation
- Maintained FBI internal records department document tracking database to follow documents' migration through processing sequence
- Logged Freedom of Information Act (FOIA) requests and verified eligibility of documents for release to requestors
- Contacted document requestors and obtained additional information required to process document requests
- Scanned paper documents into computer and assigned identification numbers to simplify tracking process
- Generated targeted correspondence to accompany transmission of outgoing document packages
- Supported end-user access requirements by establishing compliant systems and effective access policies.
NTT Data, FBI/PRIME CONTRACTORWashington, DC
Security Specialist
10.2017 - 03.2018
Job overview
- Provided safety reports and data analysis to building managers to inform security processes
- Guided periodic property safety inspections and oversaw remedial action for potential hazards
- Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints
- Managed and supported organization-wide privacy and security management measures
- Patrolled and monitored premises in company vehicle, on bicycle and by foot
- Drafted detailed security policy to govern and support technology decisions.
NAVAR/ Cape Fox Shared SolutionsRockville, MD
Administrative Assistant to the Director
10.2016 - 10.2017
Job overview
- Restocked supplies and placed purchase orders to maintain adequate stock levels
- Coordinated travel arrangements by booking airfare, hotel and ground transportation
- Monitored premises, screened visitors, updated logs and issued passes to maintain security
- Generated reports and typed letters in Word and prepared PowerPoint presentations
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors
- Coached new employees on administrative procedures, company policies and performance standards
- Supported room reservations, agenda preparation and calendar maintenance for programs, meetings and events
- Monitored supervisor's work calendar and scheduled appointments, meetings and travel
- Created PowerPoint presentations for business development purposes
- Processed invoices and expenses using QuickBooks to facilitate on-time payment
- Arranged rapid office equipment repair and maintenance with vendors.
GAP Solutions, FBI/PRIMEAlexandria, VA
Records Management Analyst
11.2015 - 09.2016
Job overview
- Adhered to established procedures for handling sensitive and classified documents to retain chain of custody integrity
- Engaged in daily communications with internal partners and identified document-related issues that required interdepartmental cooperation
- Forwarded documents requiring legal review to FBI Records department to obtain instructions for subsequent document resolution
- Invoiced government, private sector and FBI clients for completed information requests
- Scanned paper documents into computer and assigned identification numbers to simplify tracking process
- Logged Freedom of Information Act (FOIA) requests and verified eligibility of documents for release to requestors
- Generated targeted correspondence to accompany transmission of outgoing document packages
- Identified areas of weakness and recommended or implemented process improvements
- Maintained legally compliant, highly secure and user-friendly content to facilitate smooth use by internal and external stakeholders.
BrightKey IncLandover, MD
Veteran's Affairs Driver/ Mail Processing Clerk
09.2013 - 11.2015
Job overview
- Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy
- Weighed letters and packages and calculated costs based on classification, weight and destination
- Upsold postal services like insurance and tracking
- Assisted customers in completing and submitting forms to update address or report lost and stolen mail
- Performed routine preventive maintenance on sorting machines and removed envelope jams
- Attached identification materials to packages and envelopes for delivery tracking and sorting
- Developed team communications and information for meetings
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
CGI FederalWashington, DC
Record and Information Management Specialist
06.2012 - 09.2013
Job overview
- Worked closely with management teams to plan, develop, coordinate and execute technical strategies aligned to client's vision, mission and purpose
- Identified computer hardware and network system issues, performing troubleshooting techniques for remediation
- Liaised effectively with others to promote on-going network design, reevaluation and optimization that scaled with company growth
- Analyzed architecture design, scoping, implementation, testing and deployment needs to define project requirements
- Facilitated best user experience through continuous support, training classes, webinars, improvements and communication of system changes
- Implemented and managed wireless devices, multi-site network infrastructure, business intelligence development and implementation
- Oversaw development and implementation of improvements to support and network operations
- Coordinated with management teams to plan, develop, align and execute strategies that would meet client's vision, mission and purpose.
IAP Worldwide Services, PRIME CONTRACTORWashington, DC
Materials Handler
07.2011 - 06.2012
Job overview
- Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility
- Prevented load shifting or damage by using bracing and strapping techniques
- Used hand-held scanners and physical logs to accurately track item movements
- Removed jams and unblocked conveyor system to maintain flow of goods
- Fastened receipts, packing slips and bills of lading, to shipments leaving facility
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions
- Packed items into appropriate containers for shipment.
IAP Worldwide Services, PRIME CONTRACTORFort Meade, MD
Administrative Assistant
05.2011 - 07.2011
Job overview
- Coordinated travel arrangements by booking airfare, hotel and ground transportation
- Restocked supplies and placed purchase orders to maintain adequate stock levels
- Managed Access databases converting complex data into easy-to-interpret data
- Offered office-wide software support and training, troubleshooting issues and optimizing usage
- Supported room reservations, agenda preparation and calendar maintenance for programs, meetings and events
- Maintained staff directory and company policy handbook for human resources department
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
John Trepp DevelopmentNew York, NY
Inventory Coordinator
03.2005 - 08.2006
Job overview
- Managed all related documentation and records for department
- Investigated and resolved variances in inventory counts on monthly basis
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery
- Addressed internal supply problems head-on and developed creative solutions to prevent delays and missed targets
- Performed full inventory counts every few days
- Purchased new supplies in line with projections and current inventory levels
- Checked prices and calculated totals for accurate invoice processing
- Worked with store employees to develop engaging and aesthetically appealing merchandise displays that drove store traffic.
Education
Anne Arundel Community College
Associate of Applied Science in Financial Accounting from Accounting And Business Management
12.2010
The State University of New York Polytechnic InstituteUtica
Bachelor of Science in Finance/Business Management from Finance
05.2009
Monsignor Scanlan High SchoolThe Bronx, NY
High School Diploma
06.2001
Skills
- Federal guideline proficiency
- Problem-solving skills
- Author Relations
- Copy Proofreading
- Project Coordination
- Communications and Media
- E-Records Systems
- Retention Schedule Management
- RFID File Tagging
- Records Management Systems
- File Maintenance
- File Retrieval
- Electronic Document Preparation
- Log Updating
- Recordkeeping Skills
- Data Representation
- Needs Assessment
- Workflow Management
- Data Logging
- Document Retrieval Surveys
- Records Management
- Project Support
- File Systems Coordination
- Archiving Skills
- Document Control
- Invoicing Support
- Test Case Development
- User Support
- Process Automation
- Workflow Coordination
- Project Assistance
- Vendor Invoicing
- Records management specialist
- Reporting, Meeting Minutes, Records Management
- Records management professional
- Inventory management specialist
- File and records management
- Program records management
- QA Management
Certification
Federal Records Management Training - 2013
Affiliations
- Setting up and repairing hardware (such as printers & network interface(s).
- Coach soccer for youth in the Fall.
- Apart of NAGARA.
Languages
Spanish
Professional
Twi
Professional
Accomplishments
- Dean's List 2009
References
References available upon request.
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
QA - Records Management Specialist
Quadrant Inc/Malbaie Solutions
04.2023 - 10.2023
Transportation Analyst
Muscogee International LLC
07.2022 - 04.2023
Logistics Management Specialist
Goldbelt Inc
11.2019 - 06.2022
Operations Analyst
T47 International
05.2019 - 11.2019
CONTRACTOR
Agensys Corporation/CKA
09.2018 - 01.2019
Records Management Consultant
The Rehancement Group, FBI
03.2018 - 09.2018
Security Specialist
NTT Data, FBI/PRIME CONTRACTOR
10.2017 - 03.2018
Administrative Assistant to the Director
NAVAR/ Cape Fox Shared Solutions
10.2016 - 10.2017
Records Management Analyst
GAP Solutions, FBI/PRIME
11.2015 - 09.2016
Veteran's Affairs Driver/ Mail Processing Clerk
BrightKey Inc
09.2013 - 11.2015
Record and Information Management Specialist
CGI Federal
06.2012 - 09.2013
Materials Handler
IAP Worldwide Services, PRIME CONTRACTOR
07.2011 - 06.2012
Administrative Assistant
IAP Worldwide Services, PRIME CONTRACTOR
05.2011 - 07.2011
Inventory Coordinator
John Trepp Development
03.2005 - 08.2006
Anne Arundel Community College
Associate of Applied Science in Financial Accounting from Accounting And Business Management
The State University of New York Polytechnic Institute
Bachelor of Science in Finance/Business Management from Finance
Monsignor Scanlan High School
High School Diploma