Kofoworola Payne
Plantation,FL
Summary
PROFILE SUMMARY Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
Work History
Health Facility Evaluator II
State of Florida AHCA
07.2022 - Current
- Conduct inspections utilizing an establish survey process
- Evaluation of health care facilities for state licensure and federal certification requirements for participation under Medicare/Medicaid
- Perform surveys as individual, team member or team leader
- Proficient with computer equipment and software programs, such as Microsoft Word and Outlook, as well as smart phone technology.
Lead Check In Agent
Intercruises Shoreside & Port Services
11.2021 - 11.2022
- Review travel documents for guests that are sailing
- Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
- Check in guests
- Ensure compliance of cruise line policy and procedures
- Assist with guest payments
Quality improvement coordinator
Sunshine HealthCare
05.2019 - 08.2020
- Analyze, develop, implement, and monitor clinical quality improvement initiatives to achieve healthy outcomes
- Evaluated competency of clinical staff, documenting performance and recommending improvements.
- Determined quality department standards, practices, and procedures.
- Perform duties and functions to comply with quality improvement programs according to state requirements
- Support Quality Assurance Performance Improvement work plan/initiatives
- Schedule and assist with committee and sub-committee preparation
- Assist in investigation and resolution of member quality of care complaints
- Audit medical records and monitor performance measures for health care risk management, sentinel events, and trends.
Clinical Risk Nurse
Sunshine HealthCare
12.2018 - 05.2019
- Clinical medical notes extraction for risk adjustment from primary care providers, hospitals, outpatient facilities for review of members, to ensure that the utmost medical care is provided.
- Reviewed patient history to verify conditions and current medications.
QUALITY ASSURANCE PROCESS IMPROVEMENT
MIAMI JEWISH HEALTH
04.2018 - 04.2019
- Responsible for supporting PACE’s performance improvement process
- This includes, but is not limited to, provide consulting services for PACE staff toward meeting standards of performance and compliance, including providing education to PACE staff
- Identifying opportunities for performance/process improvement
- Conducts chart audits to oversee documentation compliance
- Oversees data collection for HPMS data submission to CMS
- Coordinates, and prepares monthly Quality Subcommittees
- Use the principles of continuous quality and performance improvement to monitor functions and drive organizational change
- Supports the grievance process and ensures customer satisfaction
- Perform periodic performance reviews and targeted audits as determined by the QAPI Director, leadership, and performance trends
- Represents QAPI Director at meetings as necessary
- Participates in continuing education programs and related community activities
- Supports the department as needed
- Data Analytical skills to develop and implement plans
- Intermediate to advanced computer skills, Microsoft, Word, Excel, Pivot tables, and other applications
- Expertise: AHCA, CMS, DOEA
HOME CARE COORDINATOR
Miami Jewish Health
04.2016 - 04.2018
- Assesses the homecare needs of participants, identifies and develops the participant-specific plan of care
- Coordinates the implementation of all homecare services which includes nursing, physical therapy, occupational therapy, speech therapy, and personal care assistant services to ensure that quality of care services are provided to meet participant needs
- Coordinates delivery of all Durable Medical Equipment.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
Education
BACHELOR’S - GENERAL STUDIES
FLORIDA ATLANTIC UNIVERSITY
undefined
ASSOCIATES, BROWARD COLLEGE
Licenses & Certifications
Skills
- Microsoft Office applications, MS Word, Excel, PowerPoint, and MS Project
- Infection Control Procedures
- Facility Inspections
- Peritoneal Dialysis
- Administrative Duties
- Train Employees
- Manage Records
- Best Practices and Standards
- Quality Improvement Activities
- Quality Control Procedures
- Regulatory and Statutory Compliance
- Electronic Health Records Systems
Timeline
Health Facility Evaluator II
State of Florida AHCA
07.2022 - Current
Lead Check In Agent
Intercruises Shoreside & Port Services
11.2021 - 11.2022
Quality improvement coordinator
Sunshine HealthCare
05.2019 - 08.2020
Clinical Risk Nurse
Sunshine HealthCare
12.2018 - 05.2019
QUALITY ASSURANCE PROCESS IMPROVEMENT
MIAMI JEWISH HEALTH
04.2018 - 04.2019
HOME CARE COORDINATOR
Miami Jewish Health
04.2016 - 04.2018
BACHELOR’S - GENERAL STUDIES
FLORIDA ATLANTIC UNIVERSITY
undefined
ASSOCIATES, BROWARD COLLEGE
Licenses & Certifications
Similar Profiles
Steve LoveSteve Love
Health Services and Facilities Consultant at State of Florida AHCAHealth Services and Facilities Consultant at State of Florida AHCA
Andrew TiedtAndrew Tiedt
Records Analyst at State of Florida Department of StateRecords Analyst at State of Florida Department of State
Himavarshini KattaHimavarshini Katta
Systems Analyst at State of Florida - Florida Department of correctionsSystems Analyst at State of Florida - Florida Department of corrections
Vickie Denise Wroy, RNVickie Denise Wroy, RN
Registered Nurse at BRIGHTSTAR HEALTHCARERegistered Nurse at BRIGHTSTAR HEALTHCARE
Caridad San JuanCaridad San Juan
ELA Curriculum Resource Teacher at Charter Schools USAELA Curriculum Resource Teacher at Charter Schools USA