Kolbi Conklin
Winfield,KS
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending products based on individual requirements. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Sales Associate
Farm Bureau Financial Services
05.2019 - Current
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming office environment.
- Kept work area clean, organized and free of clutter at all times.
- Established a positive rapport with customers by delivering friendly, personalized service.
- Engaged with clients to understand and anticipate customer service needs.
- Built relationships with potential customers by providing helpful advice on product selection.
- Responded promptly to customer queries to increase overall satisfaction
Winfield Swim Coach
Winfield Swim Club
05.2017 - 07.2019
- Enhanced swimmer performance by implementing personalized training plans and technique corrections.
- Collaborated with other coaches to develop effective team training strategies and practice schedules.
- Increased team unity through regular team-building exercises and events, fostering a supportive environment for athletes.
- Assisted in organizing successful swim meets, managing logistics, and coordinating volunteers.
- Worked the Summers of May 2017 to July 2019.
Water Safety Instuctor
Winfield Recreation Commission
06.2016 - 07.2018
- Enhanced swimmer safety by providing thorough instruction on water rescue techniques and first aid procedures.
- Improved student swimming abilities through the development of personalized lesson plans tailored to individual needs.
- Increased class participation by creating engaging and interactive water safety demonstrations and activities.
- Maintained a safe and clean aquatic environment, ensuring optimal learning conditions for students of all ages.
- Worked the Summers of June 2016 to July 2018
Lifeguard/Manager
Winfield Recreation Commission
08.2015 - 05.2019
- Carefully observed people to monitor pool activities and member safety.
- Enforced pool regulations while maintaining a friendly and welcoming atmosphere. Rescued distressed persons using rescue techniques and equipment.
- Collected admissions at the front desk for people who wanted to swim.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individual optimal support.
- Worked the months/years provided minus the Summer months.
Education
Bachelor of Science - Business Administration And Management
Wichita State University
Wichita05.2020
Associate of Science - General Business
Cowley County Community College
Arkansas City, KS05.2018
High School Diploma -
Winfield High School
Winfield, KS05.2016
Skills
- Excellent People Skills
- Policy and Procedure Adherence
- Product knowledge
- Active listening
- Multitasking
- Cross-selling
- Excellent communication
- CRM software proficiency
- Customer Assistance
- Store Organization
- Social media savvy
- Reliable and Punctual
- Data Entry
- Documentation and recordkeeping
Certification
- Licensed Sales Associate in Insurance - December 2020-Current
Timeline
Sales Associate
Farm Bureau Financial Services
05.2019 - Current
Winfield Swim Coach
Winfield Swim Club
05.2017 - 07.2019
Water Safety Instuctor
Winfield Recreation Commission
06.2016 - 07.2018
Lifeguard/Manager
Winfield Recreation Commission
08.2015 - 05.2019
Bachelor of Science - Business Administration And Management
Wichita State University
Associate of Science - General Business
Cowley County Community College
High School Diploma -
Winfield High School
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