Summary
Overview
Work History
Education
Skills
Interests
Timeline
Hi, I’m

Kolbi Waugh

Hoover,AL

Summary

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Overview

5
years of professional experience

Work History

Beef 'O' Brady's

Bartender
08.2024 - 06.2025

Job overview

  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.

TopGolf

Server
04.2024 - 08.2024

Job overview

  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.

Wild Wings Cafe

Hostess/Server
04.2021 - 04.2024

Job overview

  • Answered customer questions about hours, seating, and menu information.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
  • Answered phone calls to take orders, give information and document reservations.
  • Minimized customer service complaints by expertly managing customer expectations during busy periods.

PINK Victoria Secret

Sales Associate
08.2020 - 12.2020

Job overview

  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Answered customer questions about sizing, accessories, and merchandise care.

Education

Dacula High School
Dacula, GA

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude
  • Patience and tolerance
  • Outgoing personality
  • Engaging personality
  • Clear and effective communication
  • Complex Problem-solving
  • Hospitality service expertise
  • Excellent judgment
  • Collaboration and teamwork

Interests

  • I enjoy helping others and giving back to the community.
  • I participate in low-impact exercises to strengthen core muscles.
  • Crafting and DIY Projects
  • Yoga
  • Mindfulness Practices
  • Passionate about balancing physical health with mental and emotional wellness.
  • Astrology
  • Personal Development and Self-Improvement
  • Drawing and Painting
  • I enjoy cooking for friends and family gatherings.

Timeline

Bartender

Beef 'O' Brady's
08.2024 - 06.2025

Server

TopGolf
04.2024 - 08.2024

Hostess/Server

Wild Wings Cafe
04.2021 - 04.2024

Sales Associate

PINK Victoria Secret
08.2020 - 12.2020

Dacula High School

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Kolbi Waugh