Driven professional with a proven track record at Novo Solutions, excelling in software testing and QA, and adept in technical troubleshooting. Leveraged extensive technical help desk experience to enhance customer support implementation, achieving significant improvements in software functionality and customer satisfaction. Demonstrates exceptional problem-solving skills and a commitment to excellence in every task.
Results-driven booking agent with a strong sales focus. Proven track record of meeting and exceeding sales targets through proactive communication, effective negotiation, and strategic promotion.