Kolby Null
Valley,AL
Summary
Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards. Dependable employee successful at providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
2
2
years of professional experience
Work History
Server
Milanos Italian Restaurant
07.2021 - 12.2022
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Kept register accurate through correct billing, payment processing and cash management practices.
Sales Associate
Sheltons Fireworks
03.2022 - 07.2022
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
- Solved customer challenges by offering relevant products and services.
- Increased sales by offering advice on purchases and promoting additional products.
Education
High School Diploma -
Inspire Academy
Lafayette, AL05.2023
Skills
- Dining Room Cleaning and Upkeep
- Team Player
- Able to Lift 30 Pounds
- Age Verification
- Menu Memorization and Presentation
- High-Volume Dining
Timeline
Sales Associate
Sheltons Fireworks
03.2022 - 07.2022
Server
Milanos Italian Restaurant
07.2021 - 12.2022
High School Diploma -
Inspire Academy
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