Summary
Overview
Work History
Education
Skills
Timeline
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Kolle Ekane

Houston,TX

Summary

Dynamic sales professional with proven expertise in customer relations and social selling, honed at companies like T-Mobile. Excelled in enhancing client satisfaction and boosting sales through strategic upselling. Adept at fostering teamwork and collaboration, consistently exceeding sales targets. Skilled in multitasking and organization, driving significant improvements in operational efficiency and customer service excellence.

Overview

4
4
years of professional experience

Work History

Sales Associate

Bestbuy
08.2023 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Solved customer challenges by offering relevant products and services.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.

Sales Representative

T-Mobile
08.2021 - 02.2023
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
  • Increased repeat business by fostering trust-based relationships with key accounts through regular communication.

YMCA Coordinator

Ymca Of Greater Houston
05.2021 - 08.2021
  • Entered data, generated reports, and produced tracking documents.
  • Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
  • Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
  • Gathered and organized materials to support operations.

Education

BBA - Accounting And Finance

Texas State University
San Marcos, TX
12-2025

Skills

  • Customer service
  • Customer relations
  • Multitasking and organization
  • Teamwork and collaboration
  • Active listening
  • Social selling
  • Up-selling
  • Closing techniques

Timeline

Sales Associate

Bestbuy
08.2023 - Current

Sales Representative

T-Mobile
08.2021 - 02.2023

YMCA Coordinator

Ymca Of Greater Houston
05.2021 - 08.2021

BBA - Accounting And Finance

Texas State University

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Kolle Ekane