Summary
Overview
Work History
Education
Skills
Timeline
Generic

Koltan Shepherd

Grand Junction,CO

Summary

A seasoned professional with a robust background in management and customer service, notably at Murdoch’s Ranch and Home Supply LLC. Excelled in staff leadership, driving sales growth, and enhancing customer satisfaction through exceptional service and relationship building. Demonstrated adaptability and computer skills, achieving significant improvements in operational efficiency and team cohesion.

Overview

16
16
years of professional experience

Work History

Manager

West Slope Farm and Ranch
Grand Junction, CO
02.2022 - Current

Open and closed store

Count down cash drawer

Order feed from mother store, purina and agfinity

Make sure staff stays on task

Answer phone calls

Take delivery and pick up orders

Fill feed for delivery and pick up orders

Unload trucks

Help customers get the right feed for their farm animals

Order chicks for chick season

Take and fix customer complaints

Make sure everything is clean and organized for customers

Assistant Manager

Murdoch’s Ranch and Home Supply LLC
Clifton, CO
03.2019 - 02.2022

Open and closed the store

Counted down cash drawer with cashiers when I closed

Went over sales adds with store manager to make sure we had everything we need for the sale ad

Made work list for departments to make sure everything was filled and organized

Help the bookkeeper

Hired new employees

Went over sales reports with store manager

Help departments when they where under staffed

Help with store meetings

Help with customer complaints

Help in receiving

Unloaded trucks

Help fill on line orders

Help with store transfers

Animal Health Manager

Murdoch’s Ranch and Home Supply LLC
Clifton, CO
05.2015 - 03.2019

Open and closed the store

Help count down the cashiers when I closed the store

Help with manager calls

Made list for all my animal health staff to make sure everything was filled and organized

Order feed from purina and nutrena

Order chicks from the hatchery’s during chick season

Help put out fright

Help customers find the right supply’s for their animals

Head Cashier

Murdoch’s Ranch and Home Supply LLC
Clifton, CO
10.2014 - 05.2015

Open and closed the store

Ran a register

Counted down cash drawer

Trained new cashiers

Help customers find the product they where after by telling them where it was located in the store or getting them with the right sells associate

Animal Health Sales Associate

Murdoch’s Ranch and Home Supply LLC
Clifton, CO
10.2012 - 10.2013

Help customers with feed, tack, and supply’s for their animals

Put out fright

Filled feed bags when it was low or out on the shelf

Made sure shelf’s look full and organized

Vet Technician

Clifton Animal Hospital
Clifton, CO
03.2009 - 10.2012

Help in surgery’s

Cleaned kennels, surgical room and exam room

Run blood work

Answer phones

Help make vet appointments

Organized records

Education

High School Diploma -

Central High School
Grand Junction, CO
05.2009

Skills

  • Good Judgment
  • Team Leadership
  • Time Management
  • Staff Management
  • Schedule Preparation
  • Sales management
  • Expectation setting
  • Customer Service
  • Computer Skills
  • Adaptability and Flexibility
  • Multitasking
  • Positive Attitude
  • Organizational Skills
  • Customer Relationship Management
  • Relationship Building
  • Self Motivation
  • Reliability
  • Team building
  • Professionalism

Timeline

Manager

West Slope Farm and Ranch
02.2022 - Current

Assistant Manager

Murdoch’s Ranch and Home Supply LLC
03.2019 - 02.2022

Animal Health Manager

Murdoch’s Ranch and Home Supply LLC
05.2015 - 03.2019

Head Cashier

Murdoch’s Ranch and Home Supply LLC
10.2014 - 05.2015

Animal Health Sales Associate

Murdoch’s Ranch and Home Supply LLC
10.2012 - 10.2013

Vet Technician

Clifton Animal Hospital
03.2009 - 10.2012

High School Diploma -

Central High School
Koltan Shepherd