Kolton Hagadorn
Houston,TX
Summary
Accomplished Associate at In The Light Interior/Exterior Finishes, adept in customer service and quality control, significantly enhanced customer satisfaction through innovative strategies. Demonstrated strong leadership skills across diverse roles, excelling in employee training and quality control. Proven track record in streamlining operations, improving efficiency and fostering professional growth.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Associate
In The Light Interior/Exterior Finishes
02.2022 - 08.2024
- Increased customer satisfaction by resolving issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Painted surfaces using brushes, spray guns, and paint rollers.
- Prepared surfaces for painting by cleaning, sanding, and repairing defects to ensure smooth results.
- Improved customer relations through strong communication skills and attention to detail in all projects.
- Trained a multitude of employees in time management and proper ways to complete job duties.
- Primary point of contact between crew members and upper management, relaying important information as necessary.
- Provided ongoing training and support for new hires, ensuring they were well-equipped to perform their duties effectively.
Associate
Glockzin HVAC
11.2022 - 06.2023
- Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.
- Performed troubleshooting on HVAC systems to determine root cause of issues.
- Supported senior technicians with installation, repair, and maintenance of various HVAC systems.
- Increased longevity of HVAC systems by performing preventive maintenance.
Production Supervisor
C&M Coatings
01.2021 - 01.2022
- Resolved issues quickly to maintain productivity goals.
- Oversaw employee training initiatives to ensure all team members were proficient in company procedures, safety regulations, and job-specific tasks.
- Trained approximately 30 direct labor employees to perform assembly and manufacture of specified products.
Entry Level Positions
Restaurant Industry
06.2016 - 12.2020
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
Education
High School Diploma -
Grand Haven High School
Grand Haven, MI06.2020
No Degree - Graphic Design
Careerline Tech Center
Holland06.2020
No Degree - Business Management
Careerline Tech Center
Holland, MI06.2019
Skills
- Customer Service
- Courteous and Professional
- Time Management
- Attention to Detail
- Quality Control
- Computer Skills
- Employee Training
- Production Planning
- Strong leadership abilities
Timeline
Associate
Glockzin HVAC
11.2022 - 06.2023
Associate
In The Light Interior/Exterior Finishes
02.2022 - 08.2024
Production Supervisor
C&M Coatings
01.2021 - 01.2022
Entry Level Positions
Restaurant Industry
06.2016 - 12.2020
- Retail Sales Certification - (2018-2019)
High School Diploma -
Grand Haven High School
No Degree - Graphic Design
Careerline Tech Center
No Degree - Business Management
Careerline Tech Center
Hobbies
Cooking, Working Out, Spending Time with Family/Friends
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