Qualified professional with highly goal-oriented nature and proficiency in meeting and exceeding established goals and objectives related to training, selling, education and client relations.
Overview
20
20
years of professional experience
Work History
REAL ESTATE AGENT
LPT REALTY LLC
Orlando, FL
11.2020 - Current
Generated leads for sales and rental properties through cold calls and referrals
Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations
Worked closely with clients to facilitate appropriate loans, inspections and credit reports
Developed and maintained list of available properties suited to different needs and budgets.
Managed marketing strategies for properties including advertising campaigns and open houses.
Developed networks with appraisers, lenders, and home inspectors to facilitate real estate transactions.
Coordinated appointments to show homes to prospective buyers.
Created detailed property descriptions for use in marketing material.
Negotiated purchase agreements and contracts with buyers and sellers.
Generated leads through networking activities such as cold calls and referrals from past clients.
Provided guidance to clients throughout the entire buying or selling process.
Prepared comparative market analysis to estimate properties' value.
Analyzed potential investment opportunities based on financial reports.
Ensured all transactions followed state laws regarding real estate practices.
Assisted in the preparation of documents such as representation contracts, purchase agreements, closing statements, deeds and leases.
Responded promptly to client inquiries via phone or email.
Conducted property inspections to ensure compliance with applicable regulations and standards.
Managed sales pipeline by actively following up with prospects and hot leads.
Managed real estate transactions from initiation to closing.
Enhanced customer satisfaction ratings by effectively and swiftly resolving issues.
ASSISTANT MEAT MANAGER AT PUBLIX SUPERMARKET
Publix Supermarket
Orlando, FL
12.2011 - 11.2020
Assisted Manager with maintaining profit margin in accordance with sales goals, expenses, price changes and waste management
Trained meat department employees and supervised product placement, rotation, signage and display activities to foster positive customer experience
Provided premiere customer service on a daily basis
Followed refrigerated equipment maintenance contracts and schedules to avoid high repair costs and reduce unexpected damages
Reduced waste by overseeing proper restocking procedures and promotion of nearly-expired goods
Motivated employees to success and pointed out areas of improvement, which bolstered efficiency rates
Worked closely with employees and customers to effectively manage daily operations and communications
Conducted daily inventories of stock and documented losses using chain tract
Reviewed inventory levels daily and placed orders for products and merchandise for restocking purposes
Trained new employees on handling, safety and stocking procedures
Analyzed meat temperatures for safety and quality and monitored heat conditions for stability
Increased sales by educating customers
Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion
Motivated employees to success and pointed out areas of improvement, which bolstered efficiency rates
Performed meat inspections and checked temperature environment to maximize food safety
Passed inspections by closely adhering to safety and cleanliness standards and company processes.
MANAGER OF BUSINESS DEVELOPMENT AND SALES
Camta Ghansiam General Grocery Store
Georgetown, GUY
01.2005 - 06.2011
Attracted new clientele and developed customer relationships by hosting product-focused events
Achieved sales goals and service targets by leveraging interpersonal communication skills and product knowledge to cultivate and secure new customer relationships
Increased annual sales volume by focusing on cost and expenses
Held one-on-one meetings with employees to identify selling hurdles and offered insight on customer relationship skills on how best to remedy such issues
Accomplished sales goals and boosted revenue through product knowledge and customer relationship management
Manage process flows, operations support and customer engagement strategies.
Education
Bachelor of Science - Biology
University Of Guyana
Guyana
08.2009
Skills
Relationship building
Customer service
Compassion
Supervision
Good listening skills
Planning and Coordination
Training & Development
Computer proficiency
Troubleshooting
Flexible & Adaptable
Analytical skills
Conflict resolution
Adaptability
Business Management
Administrative tasks
Scheduling
Partnership Development
Social Media Marketing
Lead Follow Up
Lender relations
Negotiations expert
Experienced entrepreneur
Excellent communicator
Staff Management
References
ANTONIO WILLIAMS, MEAT MANAGER AT PUBLIX, 4079612845, tony.irocman@gmail.com
VERONICA FIGUEROA, OWNER AT FIGUEROA TEAM EXP REALTY, 4073019574, veronica.figueroa@exprealty.com
Timeline
REAL ESTATE AGENT
LPT REALTY LLC
11.2020 - Current
ASSISTANT MEAT MANAGER AT PUBLIX SUPERMARKET
Publix Supermarket
12.2011 - 11.2020
MANAGER OF BUSINESS DEVELOPMENT AND SALES
Camta Ghansiam General Grocery Store
01.2005 - 06.2011
Bachelor of Science - Biology
University Of Guyana
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