Iakona Jokiel
Anchorage,AK
Summary
Detail-oriented administrative assistant with strong skills in customer relations and records management. Skilled in data entry and clerical tasks, ensuring accuracy and efficiency. Experienced in coordinating travel and supporting team operations, enhancing overall efficiency and customer satisfaction. Proven ability to thrive in fast-paced environments, both independently and collaboratively.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Administrative Specialist
United States Marine Corps
Oceanside, California
07.2023 - 07.2027
- Managed administrative tasks for Marine Corps operations and support activities.
- Maintained accurate records and files for personnel and equipment management.
- Executed data entry tasks ensuring accuracy and timeliness.
- Performed data entry tasks in an accurate and timely manner.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Arranged domestic and international travel, coordinating logistics for seamless staff support.
- Organized training sessions and meetings, facilitating collaboration and knowledge sharing.
- Greeted visitors, answered phone calls, and directed inquiries to appropriate personnel.
- Responded promptly to customer inquiries regarding product features or services offered.
special orders
Costco
Anchorage, Alaska
06.2021 - 06.2023
- Prepared special orders aligning with customer requests to ensure satisfaction.
- Prepared special orders upon request with attention to detail and accuracy.
- Prepared special orders requested by customers according to their specifications.
- Assisted customers with special orders and inquiries, facilitating smooth transactions.
- Placed orders for out of stock items or special orders as needed.
- Worked with vendors regarding special orders or custom fabrication needs.
- Communicated effectively with chefs and cooks about menu changes or special orders requested by customers.
- Informed kitchen staff of any special orders or dietary restrictions communicated by customers.
- Coordinated timely handling of special orders for large events or parties to meet customer expectations.
Paint Department Associate
painters warehouse
Honolulu, Hawaii
04.2018 - 05.2021
- Mixed custom colors to match customer needs using a computerized color matching system.
- Guided customers in selecting appropriate paint, supplies, and tools to meet project requirements.
- Prepared paint products for customer orders and ensured accurate labeling.
- Performed quality checks on paint products to ensure consistency and accuracy for customer satisfaction.
- Monitored inventory levels and replenished supplies to maintain stock availability.
- Conducted daily inventory of paint products to ensure stock accuracy. of all paint products in stock.
- Collaborated with team members to optimize workflow efficiency during peak hours.
- Answered phone calls from customers regarding product information and availability.
Education
High School Diploma -
Hawaii Job Corps
Waimanalo, HI06-2017
Skills
- Office administration skills
- Records management
- Data entry
- Microsoft applications
- Customer service
- Critical thinking
- Administrative support
- Color matching
- Paint mixing
- Data analysis
- Safety compliance
- Records management
- Epoxy coatings
- Logistical support
- Paint application
Certification
- iupat pre apprentice
- administrative specialist
- basic management
Timeline
Administrative Specialist
United States Marine Corps
07.2023 - 07.2027
special orders
Costco
06.2021 - 06.2023
Paint Department Associate
painters warehouse
04.2018 - 05.2021
High School Diploma -
Hawaii Job Corps