Summary
Overview
Work History
Education
Skills
Timeline
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Konima Sheref

Durham,NC

Summary

I work closely with patients and am a motivated worker with exceptional social skills, communication abilities, and a customer service background. Dedicated to following health and safety guidelines within the healthcare sector. Pursues every opportunity to support team members and proactively address issues.

Overview

6
6
years of professional experience

Work History

Food Service Worker

Aramark
02.2019 - Current
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Promoted a positive work environment through effective communication with colleagues and supervisors.
  • Deliver food to patients room as assigned.
  • Learned other teammates' work tasks to train as backup.

Phlebotomy Technician Extern

Neslyn Health
06.2022 - 01.2024
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
  • Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Organized daily work based on collection priority.
  • Validated blood and specimen collection orders, alerting nurses, or physicians of discrepancies between order and nursing station logs.

Caregiver

Carolina Health Care Network
06.2018 - 04.2020
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.

Education

Bachelor of Science - Social Work

Walden University
Minneapolis, MN

High School Diploma -

Hillside High School
Durham, NC
06.2016

Skills

  • Quick Learner
  • Positive Attitude
  • Multitasking
  • Customer Service
  • Strong Work Ethic
  • Problem-Solving
  • Strong Communication Skills
  • Attention to Detail
  • Team Oriented
  • Productivity and Efficiency
  • Working with Diverse People
  • Heavy Lifting Capacity

Timeline

Phlebotomy Technician Extern

Neslyn Health
06.2022 - 01.2024

Food Service Worker

Aramark
02.2019 - Current

Caregiver

Carolina Health Care Network
06.2018 - 04.2020

Bachelor of Science - Social Work

Walden University

High School Diploma -

Hillside High School

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Konima Sheref