Summary
Overview
Work History
Education
Skills
Timeline
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Konlee Hollen

Stillwater

Summary

Dynamic and detail-oriented professional with exceptional customer service experience at 4ur Ranch. Proven ability to enhance guest satisfaction through personalized dining experiences and strong communication skills. Expertise in menu knowledge and food allergy awareness, fostering loyalty and repeat visits. Committed to maintaining high standards of cleanliness and organization.

Overview

3
3
years of professional experience

Work History

Fine Dining Server

4ur Ranch
05.2025 - 08.2025
  • Provided exceptional customer service, ensuring guest satisfaction through attentive and personalized dining experiences.
  • Assisted in menu knowledge and wine pairings to enhance dining experience for guests.
  • Maintained cleanliness and organization of dining area, adhering to health and safety standards.
  • Developed strong relationships with repeat customers, enhancing loyalty and return visits.

Cashier

Gas Station
10.2024 - 04.2025
  • Assisted customers by providing accurate product information and recommendations.
  • Maintained cleanliness and organization of checkout area to enhance customer experience.
  • Resolved customer inquiries and complaints with professionalism and courtesy.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Server

Steakhouse
09.2022 - 09.2024
  • Provided exceptional customer service in fast-paced dining environment.
  • Assisted in training new staff on menu items and service standards.
  • Maintained cleanliness and organization of dining area and service stations.
  • Communicated effectively with kitchen staff to coordinate order timing and special requests.

Bookkeeper

Lawn Care & Pest Control
09.2022 - 12.2023
  • Processed invoices and managed accounts payable to ensure timely payments.
  • Reconciled bank statements with company records for accuracy.
  • Maintained detailed financial records using QuickBooks software.

Education

Associate of Science - Kinesiology

Western Oklahoma State College
Altus, OK
05-2025

Skills

  • Strong communication skills
  • Detail-oriented
  • Exceptional customer service
  • Tableside etiquette
  • Food allergy awareness
  • Menu expertise

Timeline

Fine Dining Server

4ur Ranch
05.2025 - 08.2025

Cashier

Gas Station
10.2024 - 04.2025

Server

Steakhouse
09.2022 - 09.2024

Bookkeeper

Lawn Care & Pest Control
09.2022 - 12.2023

Associate of Science - Kinesiology

Western Oklahoma State College
Konlee Hollen