Konyinsola Folarin
Toronto,Canada
Summary
Talented leader with years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and the associate experience. Bringing solid AtoZ understanding of the Amazon business. Excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
7
7
years of professional experience
Work History
Operations Manager
Amazon
08.2021 - Current
- Currently leading DEI efforts as President for Black Employee Network (BEN) across Canada.
- TSSL POC for unsellable storage trailer management, saved over $8M YTD. Driving strategies in partnership with ACES & S&OP to increase damage land cube and reduce storage trailer utilization in CACF network.
- Improved manual and automated donations processes for CACF by 83.7% compared to 2022.
- Leading team of 8 Area Managers in two departments (Inbound & Customer Returns)
- Developed 2 Area Managers to L6 positions.
- Implemented Tote2Shelf at YYZ1 to improve injuries by 100% and 84% improvement in Trans in UPH, leading to 0 putback misplaced for the site.
- Redesigned shoe and large apparel bins to improve injuries by 30% YoY, specifically pushing and pulling.
- Supported launch of YEG2 Outbound Days and Nights.
- Mentoring 8 Leaders through LEAD Academy program.
- Implemented a safety program "Caught Working Safe" at site which contributed to 0 recordable injuries and 0 serious incidents. This led to improvement in FAIR by 11.4%.
- Leading Tier1 Development initiatives at site.
- Site lead for Inbound labor planning.
Area Manager - Inbound & Customer Returns
Amazon
11.2019 - 05.2021
- Improved concessions by 47% and supported struggling sites to implement same process improvements. Saving $600,000 for the network.
- Implemented space management initiatives to improve Stow UPH by 12.4% MoM and improve overall cube utilization at the site.
- Improved Tote to bin dwells two months after joining Inbound to achieve lowest dwell percentage in the TSSL network.
- Developed three Tier 3 Process Assistants to Managers.
- Developed five Tier 1 Associates to Tier 3 roles.
- Supported BEN global on the Public Relations Committee.
- Improved dock workflow which improved daily capacity by 35.5%.
- Increased refurb mechanical capacity by 25% which reduced problem solve piles by 44.9%.
- Drove sustainability projects at the site to improve waste diversion rate by 43%, saving $4.4k. Additionally improving energy utilization index by 8%.
- Improved FUD replenishment DPMO by 24%, contributing to 55% improvement in case replenishment UPH.
- Supported the launch of Trex/Socrates at YYZ1 which led to a 14.6% improvement in TPH.
- Implemented an engaging safety program called "smart safeties" to improve FAIR by 30.6% at site.
- Improved Cubiscan UPH by 15.1% and efforts in Cubiscan process improvement led to Pack wrong box DPMO decrease of 17% achieving 4th best across TSSL network.
Learning Coordinator
Amazon
10.2018 - 03.2019
- Trained and mentored new L4, L5 and L6 leaders from Day 1.
- Developed 6 Learning Trainers and successfully promoted 2 to become Learning Coordinators.
- Worked as acting Learning Manager in absence of Manger for 6 months.
- Improved Dock training for the largest Customer Returns department in CACF network leading to 82% reduction in dock injuries.
- Contributed to development of comprehensive associate training courses.
- Effectively implemented best training practices and adult learning principles in planning and creation of instructional materials for new manager onboarding i CACF network.
- Supported launch of YYZ7 nights.
Learning Trainer
Amazon
09.2016 - 09.2018
- Led and developed a team of 150-200 Learning Ambassadors.
- Trained and mentored new Trainers.
- Conducted needs assessments to identify gaps in performance and develop targeted learning solutions to support Operations.
- Improved Ambassador utilization by 65% to improve quality of Ambassador facilitation skills.
Education
Bachelor of Science - Banking & Finance
Redeemers University
Certificate - Human Resources Management
Sheridan College
Skills
- Excellent Oral & Written Communication
- Interpersonal Relationship Building & Development
- Strategic Partnership & Planning
- Talent Development
- Fast-paced Environment Experience
- Outbound, Inbound and Reverse Logistics Experience
- Cost & Budget Management
- Financial Management
- Track Record of Using High Judgement
- Project Management
- Continuous & Process Improvement
- Microsoft Office Suite
Timeline
Operations Manager
Amazon
08.2021 - Current
Area Manager - Inbound & Customer Returns
Amazon
11.2019 - 05.2021
Learning Coordinator
Amazon
10.2018 - 03.2019
Learning Trainer
Amazon
09.2016 - 09.2018
Bachelor of Science - Banking & Finance
Redeemers University
Certificate - Human Resources Management
Sheridan College
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