Korarie Bernacett
Schenectady,New York
Summary
Professional retail worker with proven track record in customer service and cash handling. Skilled in managing transactions, resolving customer inquiries, and maintaining positive store environment. Strong focus on teamwork and adaptability, ensuring smooth operations and customer satisfaction. Known for reliability, efficiency, and consistent approach to achieving goals.
Overview
3
3
years of professional experience
Work History
Customer Service/ Cashier
BJ’s Wholesale Club
Albany, NY
08.2024 - Current
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Answered product questions using knowledge of sales and store promotions.
- Redeemed coupons to discount purchases.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Online Reseller
Mercari
Schenectady, NY
06.2022 - 02.2024
- Set up and ran successful e-commerce system using Mercari platform.
- Increased brand awareness through proactive marketing and customer relations strategies.
- Highlighted products with attractive photography and engaging descriptions.
- Educated potential customers about unique features of products being sold.
- Processed orders accurately and efficiently, ensuring timely shipment of products.
- Responded to customer inquiries and resolved issues promptly.
Food Service Worker
Civitello's
Schenectady, NY
09.2022 - 08.2023
- Monitored food at serving areas for freshness and replenishment needs.
- Sanitized surface areas and kitchen equipment to prevent infection or cross contamination.
- Restocked food and supplies in cafeterias, kitchens, and food preparation areas.
- Used POS cash register to accurately collect payments.
- Cleaned kitchen equipment, mopped floors and performed daily cleaning duties.
- Set up work stations, prepped tables and service counters for daily food service.
- Provided excellent customer service while taking orders or answering questions.
- Performed opening and closing duties as assigned by management.
Education
Diploma - Art & Design
Penn Foster College
Scottsdale, AZ05.2022
High School - undefined
Penn Foster High School
Scranton, PA10.2020
Skills
- Inventory Control
- Cleaning and sanitation
- Language Skills
- Product description writing
- Work station setup
- Attention to Detail
- Adaptability and Flexibility
- Shipping and logistics
- Equipment Maintenance
- Strong Work Ethic
- Effective Communication
- Online sales techniques
- Photography and editing
- Customer service
- Reliability and punctuality
- Patience and composure
- Cash register operation
LANGUAGE
Spanish - Native
English - Fluent
Korean - Conversational
Timeline
Customer Service/ Cashier
BJ’s Wholesale Club
08.2024 - Current
Food Service Worker
Civitello's
09.2022 - 08.2023
Online Reseller
Mercari
06.2022 - 02.2024
Diploma - Art & Design
Penn Foster College
High School - undefined
Penn Foster High School