Led by example in achieving and exceeding office sales targets across memberships, credit cards, and home security products
Motivated and coached team members to improve individual and branch performance
Supported leadership in driving team accountability and goal attainment
Assisted with onboarding and training new hires on sales processes, systems, and service standards
Managed office operations including inventory control, audits, scheduling, and compliance procedures
Served as a Subject Matter Expert on compliance to review, audit and support sales agents with all new insurance policies written in the branch.
Member Experience Associate
AAA MWG
Las Vegas, NV
08.2022 - 07.2024
Serve as a knowledgeable resource for members, offering guidance on various AAA offerings including insurance products, membership, DMV services and smart home security.
Met and exceeded monthly sales targets for memberships, financial products, and home security solutions
Processed DMV transactions efficiently while maintaining compliance
Serviced insurance policies on behalf of sales agents while providing excellent service and cross selling additional AAA products.
Solar Consultant
One Solar
Las Vegas, NV
08.2019 - 08.2022
Generated new leads through cold prospecting in assigned territory
Educated clients on solar technology benefits, financing options, and government incentives.
Maintained self-driven performance in a commission-based environment