
Dynamic Shift Supervisor with a proven track record at Starbucks, excelling in leadership, customer service, and operational efficiency. Adept at streamlining operations, enhancing team performance, and resolving issues with a results-driven approach. Currently developing strong technical skills in Python and software engineering. Demonstrates a solid foundation in both technical and interpersonal abilities. Achieved significant improvements in workflow efficiency and customer satisfaction. Seeking to leverage my leadership and problem-solving skills in a software engineering internship to contribute to innovative projects.
Leadership: Managed and supervised a team to ensure efficient store operations
Customer-Oriented: Provided exceptional customer service, resolving complaints effectively
Problem-Solving: Addressed and resolved operational issues, maintaining a smooth workflow
Communication: Strong verbal and written communication skills
Training and Mentoring: Trained new employees on company policies and best practices
Schedule Management: Managed schedules to ensure timely task completion
Programming Languages: Python, JavaScript, C
Web Development: HTML, CSS, React, Nodejs
Tools and Technologies: Git, Docker, Jenkins, IntelliJ
Databases: MySQL, MongoDB
Software Development: Knowledge of software engineering principles and methodologies
Project Management: Familiarity with Agile and Scrum methodologies