Korbin Sanders
Marietta,GA
Summary
Seasoned customer relations specialist with excellent planning and problem solving abilities. Offering 7 years of experience and a willingness to take on any challenge. Organized, driven and adaptable professional with successful history managing high caseloads in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Service and Warranty Specialist
Yamaha Motor Co. Ltd
08.2019 - Current
- Collaborated with suppliers and vendors on resolving quality problems that resulted from defective products under warranty coverage.
- Researched and identified root causes of warranty issues and proposed solutions.
- Coordinated and planned investigations of claims to confirm compensability and coverage.
- Assisted with training new staff members on proper handling of customer inquiries related to warranties.
Store Manager
Champs Sports
07.2018 - 02.2020
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Developed a successful employee retention plan, reducing staff turnover rates significantly.
Parts & Accessories Assistant Manager
Hattiesburg Cycles
07.2018 - 07.2019
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Developed strong working relationships with staff, fostering a positive work environment.
- Increased sales through effective merchandising strategies and targeted promotions.
Education
Bachelor of Science - Exercise Science
University of Southern Mississippi
Hattiesburg, MS05.2019
Skills
- Sales and Marketing
- Project management
- Customer service professional
- Proficient using Microsoft Office
- Data Entry Software
- Claims Processing
- Coverage Determination
- Data Transcription
- Outstanding Clerical Abilities
Timeline
Service and Warranty Specialist
Yamaha Motor Co. Ltd
08.2019 - Current
Store Manager
Champs Sports
07.2018 - 02.2020
Parts & Accessories Assistant Manager
Hattiesburg Cycles
07.2018 - 07.2019
Bachelor of Science - Exercise Science
University of Southern Mississippi
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