Koren Haroldson
Show Low,AZ
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively and quickly mastering new skills.
Overview
21
21
years of professional experience
Work History
Delivery Driver
Spark
Show Low, Arizona
10.2023 - Current
- Delivered packages efficiently across designated routes using company vehicles.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Adhered to safety protocols and traffic regulations while driving in various conditions.
- Managed time effectively to meet tight delivery schedules and customer expectations.
- Communicated effectively with customers to provide delivery updates and resolve issues.
- Maintained accurate delivery logs and reports for all completed shipments.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
Bank Teller
Chase Bank
Show Low, Arizona
05.2011 - 06.2013
- Processed customer transactions efficiently and accurately.
- Managed cash drawer and balanced daily transactions.
- Handled large sums of money with accuracy while maintaining appropriate levels of security.
- Performed cash handling duties including counting currency, coins and checks.
- Resolved customer issues promptly and professionally.
- Maintained compliance with bank policies and regulations.
- Promoted banking services to enhance customer engagement.
- Trained new tellers on procedures and best practices.
- Maintained confidentiality of bank records, transactions and customer information.
Shift Leader
CVS Pharmacy
Show Low, Arizona
03.2010 - 05.2011
- Supervised a team during shifts to optimize store operations.
- Trained new employees on customer service and store policies to enhance team readiness.
- Delegated tasks to employees and monitored completion to maintain workflow efficiency.
- Assisted customers with inquiries and resolved issues promptly.
- Managed inventory levels and coordinated restocking efforts.
- Conducted regular audits of cash registers for accuracy and compliance.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
Cashier
Ace Hardware
Show Low, Arizona
03.2006 - 03.2010
- Managed cash register and maintained accurate cash drawer balance.
- Processed customer transactions accurately and efficiently.
- Processed returns and exchanges per store policy, ensuring customer satisfaction.
- Handled product returns and exchanges following store policies.
- Delivered exceptional customer service, contributing to a positive shopping environment.
- Supported customers with product location throughout the store.
- Restocked shelves with merchandise to ensure product availability for customers. and organized merchandise for easy access.
- Trained new cashiers on register operations and customer service standards to maintain quality.
Education
High School Diploma -
Show Low High School
Show Low, AZ05-2008
Skills
- Cash handling
- Customer service
- Customer interaction
- Attention to detail
- Effective communication
- Teamwork and collaboration
- Adaptability and flexibility
Timeline
Delivery Driver
Spark
10.2023 - Current
Bank Teller
Chase Bank
05.2011 - 06.2013
Shift Leader
CVS Pharmacy
03.2010 - 05.2011
Cashier
Ace Hardware
03.2006 - 03.2010
High School Diploma -
Show Low High School