Koren Long
Knoxville,TN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Front Desk Associate/Optometrist Technician
Tapp Optical
07.2019 - Current
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Managed multi-line phone system and pleasantly greeted patients.
- Coordinated patient scheduling, check-in, check-out.
- Obtained payments from patients and scanned identification and insurance cards.
- Completed patient referrals to other medical specialists.
- Performed various administrative tasks by filing, copying and faxing documents.
- Assist with patient care and eye examinations.
- Explain the testing process to patients and administer testings on visual capabilities.
- Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
- Worked well with patients, staff, and manufacturer representatives to carry out successful office- and patient-related work each day.
Education
Certified Nursing Assistant -
Compassionate Care Technical Center
Knoxville, TN07.2023
Medical Office Information Technology -
Tennessee College of Applied Technology
Knoxville, TN04.2019
High School Diploma -
Powell High School
Powell, TN05.2013
Skills
- Organization and Time Management
- Adaptable and Flexible
- Critical Thinking
- Teamwork and Collaboration
- Medical Scheduling
- Medical Records
- Insurance verification
- Patient Care
- Patient Referral
- CPR Certified
Timeline
Front Desk Associate/Optometrist Technician
Tapp Optical
07.2019 - Current
Certified Nursing Assistant -
Compassionate Care Technical Center
Medical Office Information Technology -
Tennessee College of Applied Technology
High School Diploma -
Powell High School