Kori Carter
Corpus Christi,TX
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
2025
2025
years of professional experience
Work History
Owner
Carter Cleaning Services
Corpus Christi, TX
01.2019 - 04.2024
- Managed daily operations to ensure high-quality cleaning services and client satisfaction.
- Conducted regular inspections to maintain cleanliness standards and compliance with safety regulations.
- Managed day-to-day business operations.
- Interacted well with customers to build connections and nurture relationships.
Job Coach
Imagine Support Services
Corpus Christi, TX
2015 - 05.2017
- Facilitated client skill development through personalized coaching sessions.
- Supported high functioning mentally disabled individuals in achieving employment goals to regain working independently.
- Coordinated job placement opportunities aligning client skills with employer needs.
- Developed training materials to enhance client readiness for the workforce.
Sleep Technician/Office Help
Sleep Rite Center
Corpus Christi, TX
07.2012 - 09.2015
- Conducted comprehensive sleep studies to assess patients' sleep disorders and recommend appropriate treatments.
- Monitored and analyzed polysomnographic data to ensure accurate diagnosis and effective therapy adjustments.
- Educated patients on sleep hygiene practices to promote better sleep habits and overall health.
- Coordinated follow-up appointments for patients, streamlining the continuity of care post-diagnosis or treatment initiation.
- Improved patient comfort by effectively setting up and calibrating sleep monitoring equipment.
- Coordinated scheduling for both overnight and daytime sleep studies, maximizing resources while minimizing wait times for patients seeking appointments.
- Educated patients about procedures, answered questions, and provided comforting words to control anxiety and enhance procedure treatment options and results.
Cashier
McDonald's
Corpus Christi, TX
03.2009 - 02.2012
- Maintained cleanliness and organization of workstations for optimal efficiency.
- Greeted customers entering store and responded promptly to customer needs, providing exceptional customer service.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Receptionist
Bizmatch Inc.
Corpus Christi, TX
02.2012 - 2015
- Greeted and directed visitors, ensuring a welcoming environment for clients and employees.
- Managed incoming calls, efficiently routing inquiries to appropriate departments.
- Scheduled appointments and maintained calendars for team members, enhancing organizational efficiency.
- Processed mail and deliveries, ensuring timely distribution to respective departments.
CNA
Orion Health Services
Corpus Christi, TX
2019 - 2021
- Assisted patients with daily living activities and personal care needs.
- Maintained accurate patient records and documentation for each shift.
- Assisted patients with daily living activities, promoting independence and dignity.
- Reduced patient stress levels through effective communication, active listening skills, and improve mood and overall memory with fun activities.
Customer Service Representative / Cashier
Fallas Paredes
Corpus Christi, TX
2017 - 2019
- Assisted and responded to customers with inquiries regarding products and services, ensuring positive experiences.
- Processed transactions accurately and efficiently at point of sale, maintaining high standards of customer service.
- Resolved customer complaints through effective communication and problem-solving techniques.
Collections/ Receptionist
Interconnect Services, Inc
Corpus Christi, TX
2001 - 2004
- Managed multi-line phone system, directing calls efficiently to appropriate departments and demonstrating strong multitasking abilities.
- Scheduled appointments and coordinated meeting logistics for staff and clients.
- Handled cash transactions, maintained sales and payments records accurately, and incoming mail and packages.
- Maintained clean and welcoming reception area, contributing to positive first impression for visitors greeted and assisted.
Education
High School Diploma -
Richard King High School
Corpus Christi, TXDel Mar College
Corpus Christi, TXSkills
- I am a personable and motivated
- Hard worker who works well with others as well as independently
- Teachable and organized
- Customer service and satisfaction
Timeline
Owner
Carter Cleaning Services
01.2019 - 04.2024
Sleep Technician/Office Help
Sleep Rite Center
07.2012 - 09.2015
Receptionist
Bizmatch Inc.
02.2012 - 2015
Cashier
McDonald's
03.2009 - 02.2012
Job Coach
Imagine Support Services
2015 - 05.2017
CNA
Orion Health Services
2019 - 2021
Customer Service Representative / Cashier
Fallas Paredes
2017 - 2019
Collections/ Receptionist
Interconnect Services, Inc
2001 - 2004
High School Diploma -
Richard King High School
Del Mar College