Kori Hammond
Lakewood,OH
Summary
Dynamic bartender with a proven track record at Sawmill Creek Golf Resort & Spa, excelling in customer service and inventory management. Enhanced guest satisfaction through exceptional service and teamwork. Skilled in multitasking and crafting high-quality cocktails, contributing to a 20% increase in customer retention. Highly reliable and adept at coordinating with kitchen staff for seamless operations.
Overview
15
15
years of professional experience
Work History
Bartender
Sawmill Creek Golf Resort & Spa
04.2023 - 08.2024
- Prepared and served a variety of beverages in high-volume settings.
- Managed bar inventory, ensuring timely restocking and organization.
- Provided exceptional customer service, enhancing guest satisfaction and retention.
- Collaborated with kitchen staff to coordinate food and beverage orders efficiently.
Bartender
Maui Sands Resort
04.2013 - 08.2013
- Served high customer volumes during special events, nights, and weekends.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Banquet Server
Kalahari Resorts Sandusky
09.2009 - 04.2010
- Provided exceptional service during large-scale banquet events, ensuring guest satisfaction and seamless operations.
- Coordinated with kitchen staff to ensure timely delivery of food and beverage orders for events.
- Set up and dismantled banquet venues, adhering to safety and cleanliness standards throughout processes.
- Assisted in training new servers on service protocols, enhancing team performance and efficiency.
Education
Early Childhood Education
Bowling Green State University
Bowling Green, OH04-2024
Communications Specializing in Sales And Marketing
Bowling Green State University
Bowling Green, OH12-2013
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
Timeline
Bartender
Sawmill Creek Golf Resort & Spa
04.2023 - 08.2024
Bartender
Maui Sands Resort
04.2013 - 08.2013
Banquet Server
Kalahari Resorts Sandusky
09.2009 - 04.2010
Early Childhood Education
Bowling Green State University
Communications Specializing in Sales And Marketing
Bowling Green State University
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