Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kori Thompson

Campbellsville,KY

Summary

Dynamic leader with a proven track record at Protech Quality Solutions, enhancing team productivity by over 30% through strategic planning and effective staff management. Skilled in inventory control and fostering employee motivation, I excel in creating efficient workflows and developing high-performing teams.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Supervisor

Protech Quality Solutions
10.2017 - Current
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Monitored workflow to improve employee time management and increase productivity.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Maintained compliance with company policies, objectives, and communication goals.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.

Crew Member Team Leader

Murakami
09.2009 - 10.2017
  • Achieved consistently high-quality standards by emphasizing attention to detail and adherence to company policies.
  • Implemented training programs for new hires, ensuring they were well-equipped to perform their duties.
  • Fostered a positive working environment through active listening and constructive feedback, leading to improved staff morale.
  • Enhanced team performance by implementing effective communication strategies and fostering a collaborative environment.
  • Reduced employee turnover rate by creating a supportive work culture and providing opportunities for growth and development.
  • Managed inventory levels effectively, minimizing waste while maintaining adequate stock for daily operations.

Education

Associate of Applied Science - Human Servies

Elizabethtown Community And Technical College
Elizabethtown, KY
01.2022

GED -

Green County High School
Greensburg, KY
01.2009

Skills

  • Training and mentoring
  • Goal-Oriented
  • Staff Management
  • Employee Motivation
  • Complex Problem-Solving
  • Strategic Planning
  • Inventory Control
  • Staff Development
  • Staff Discipline
  • Processes and procedures
  • Operations Management

Certification

Six Sigma Yellow Belt Certification

Six Sigma Green Belt Certification


Timeline

Supervisor

Protech Quality Solutions
10.2017 - Current

Crew Member Team Leader

Murakami
09.2009 - 10.2017

Associate of Applied Science - Human Servies

Elizabethtown Community And Technical College

GED -

Green County High School

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Kori Thompson