Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Kori Wulff

Henderson,NV

Summary

Possesses versatile skills in building trusting relationships and advocating for best interests of clients. Respectful and compassionate professional offering 5-year background serving community by providing meaningful support for children with special needs.

Overview

9
9
years of professional experience

Work History

Sales Associate

Cellular Sales Verizon
09.2023 - Current
  • Developed loyal customer base by establishing rapport, understanding individual needs, and providing personalized shopping experiences.
  • Collaborated with team members to achieve collective goals, sharing best practices for sales success and customer service excellence.
  • Managed transactions professionally using point-of-sale systems while ensuring accuracy of billings and contract terms.

Fundraising Manager

Synergy Solutions
02.2023 - 09.2023
  • Coordinated with local businesses to implement fundraising events.
  • Engaged with the community to gain support for fundraising efforts, maintaining trust and transparency.
  • Conducted interviews for recruitment and continuously observed my teams performance to identify areas in need of additional training.

Personal Support Worker

Public Partnerships, PPL
06.2019 - 02.2023
  • Fostered strong relationships with clients'' families, fostering trust and open communication vital for understanding unique needs and abilities.
  • Promoted socialization and peer interaction with group activities and play-based learning.
  • Intervened with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.

Creative Director/Graphic Designer

Coffee Culture
11.2019 - 08.2021
  • Consulted with shop owner to develop a cohesive and inviting brand design across four shop locations.
  • Developed creative designs for print materials, merchandise, coupons, and monthly special signs.
  • Created, curated and managed advertisement content for feed and stories across social media channels.
  • Provided up to date information about our Covid-19 protocols with the constant changes of mandates.

Lead Barista

Coffee Culture
07.2018 - 08.2021
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Created superlative coffeehouse experience through customer service, beverage preparation and presentation, in-store marketing and thorough cleanliness and sanitation of space.
  • Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.

Server/Lead Barista

Neuman Hotel Group
09.2015 - 05.2018
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Noted special patron requests and followed up with kitchen to confirm delivery.
  • Applied comprehensive knowledge of wine, cider and beer.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.

Education

High School Diploma -

Phoenix High School
Phoenix, OR
06.2016

Skills

  • Customer Service and Rapport
  • Judgment and Decision-Making
  • Detail-Oriented
  • Reliable and Responsible
  • Upbeat and Positive Personality
  • Creative Vision Development

References

Katelynn Sniecinski

RBT, Colleague

(541)613-0594


Dee Collins

PSW Employer

(971)601-9091

Timeline

Sales Associate

Cellular Sales Verizon
09.2023 - Current

Fundraising Manager

Synergy Solutions
02.2023 - 09.2023

Creative Director/Graphic Designer

Coffee Culture
11.2019 - 08.2021

Personal Support Worker

Public Partnerships, PPL
06.2019 - 02.2023

Lead Barista

Coffee Culture
07.2018 - 08.2021

Server/Lead Barista

Neuman Hotel Group
09.2015 - 05.2018

High School Diploma -

Phoenix High School

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