Kori Zimmer
Strongsville,OH
Summary
Strategic Talent Acquisition Manager with experience in full-cycle recruitment, workforce planning and employer branding. Strengths lie in relationship building, candidate sourcing, and technology utilization to streamline hiring processes. Previous work has resulted in improved efficiency of recruitment systems, higher quality candidate pools and a positive company culture.
Overview
15
15
years of professional experience
Work History
Talent Acquisition Manager / Corporate Recruiter
New American Funding
Santa Ana, CA
09.2024 - 09.2026
- Developed qualified talent pipelines that enhanced hiring across multiple departments through partnership with leadership.
- Diverse candidate sourcing expanded through LinkedIn Recruiter, job boards, referrals, and networking channels.
- Candidate quality improved through screening, interviewing, and assessment aligned with technical and culture requirements.
- Streamlined hiring workflows through collaboration with hiring managers on critical roles.
- Fostered positive candidate and stakeholder experiences by building strong relationships from first contact through onboarding.
- Coordinated interviews, verified references, and communicated during the offer stage to achieve successful hiring outcomes.
- Clear candidate understanding of company culture, benefits, career opportunities, and role expectations supported recruitment process.
- Accurate ATS records and recruitment metrics supported compliance and process efficiency.
- Compliance with company policies and employment regulations guided recruitment and recordkeeping activities.
Maintenance Vendor Account Manager
Safeguard Properties
Valley View, OH
12.2015 - 09.2024
- Supported assigned region of 100+ vendors and helped improve processes.
- Identified root causes of performance gaps and addressed issues to enhance vendor performance.
- Coached vendors and shared performance feedback to support long-term working relationships.
- -Built and delivered performance improvement plans and managed vendor relationship with Safeguard.
- Pulled and reviewed reports to track performance and inform decision-making.
- Helped implement new technology, supply chain updates, and other process changes to improve results.
- Handled contractor questions about properties, work orders, and client guidelines.
- Facilitated onboarding processes for new vendors in compliance with company standards.
- Developed training materials for vendors on operational procedures and expectations.
- Analyzed vendor contracts to ensure alignment with company policies and regulations.
- Reviewed vendor performance metrics, identified areas for improvement, and implemented corrective action plans to align with company standards.
- Resolved disputes between vendors and internal teams effectively and professionally.
- -Monitored network costs and helped keep spending within target.
- Sourced and engaged third-party vendors to fulfill client project requirements.
- Performed a detailed review of loans to ensure properties are maintained correctly.
- Collaborate with Senior management to deliver long term objectives. Run Daily KPI Reports
- Completed quality control reviews of contractor network, hosted monthly vendor calls for training, used fast problem-solving to complete tasks, recruited third parties for client tasks, reviewed loans to confirm property maintenance, worked with senior management on long-term objectives, and ran daily KPI reports.
- Hosted monthly Vendor Network phone calls for training.
- Applied innovative problem-solving techniques to complete tasks efficiently.
- Recruited for coverage gaps, opened requisitions with recruiting, and worked with existing vendors to fill voids.
- Acted as liaison between internal staff and vendors.
Client Team Lead
New Vision Properties
Medina, OH
10.2014 - 12.2015
- Help assign work orders across team members.
- Monitor employee and team progress.
- Answer client phone calls and emails promptly and accurately.
- Handle contractor questions about properties, work orders, and client guidelines.
- Upload and submit work orders through Property Preservation Wizard and dispatch orders to vendors for efficient routing.
- Prepare general property condition reports to meet client expectations.
- Help recruit vendors in areas of need.
- Enter new client work orders and send them to contractors for completion, while keeping return deadlines on track.
- Support quality control reviews across contractor network.
- Follow up on work orders through completion, submit client billing, pay contractors, and invoice clients.
Team Lead
Laudan Properties
Twinsburg, OH
08.2012 - 01.2014
- Assigned work orders to team members based on workload and priority.
- Managed timely and accurate responses to client phone calls and emails to enhance client satisfaction.
- Responded to contractor questions about properties, work orders, and client guidelines.
- Reviewed contractor bids and submitted updated bids to the client after checking requirements.
- Entered new work orders from clients and routed work to contractors for completion on schedule.
- Facilitated quality control reviews of contractor network and ensured follow-up on work orders through billing and client invoicing.
- Streamlined coordination of work orders among team members based on priority and capacity to optimize task completion.
- Managed timely response to client phone calls and emails with accurate information.
- Served as point of contact for contractor questions regarding properties, work orders, and client-specific procedures.
- Reviewed contractor bids and submitted revised versions to the client to align with requirements.
- Logged new client work orders and directed them to contractors for completion within required timelines.
- Assisted with quality control reviews, final work order closeout, contractor payment processing, and client invoicing.
- Distributed work orders across team members to support efficient task completion.
- Handled client phone calls and emails promptly to ensure satisfaction.
- Addressed contractor questions regarding properties, work orders, and client guidelines to facilitate communication.
- Reviewed and revised contractor bids for client submission.
- New client work orders were entered, routed to contractors, and tracked through completion.
- Quality control reviews, work order finalization, contractor billing, and client invoicing were completed to support smooth service delivery.
- Led team in managing property maintenance schedules and vendor relationships.
- Coordinated communication between departments to streamline operational workflows.
- Supervised property inspections and assessed compliance with safety standards.
- Developed training materials for new staff on company policies and procedures.
Client Account Representative
Safeguard Properties
Valley View, OH
10.2011 - 08.2012
- Preserved and maintained vacant properties.
- Responsible for ensuring all assigned client work orders are analyzed and communicated to all field service areas to include inspections, property preservation, appraisals, repairs and title work
- Enter work orders in database
- Follow-up, and finalize work orders to completion
- Communicate with brokers and realtors regarding properties
Education
Midpark High School
Middleburg Heights, OH05-2008
Cuyahoga Community College
Parma, OHSkills
- Full cycle recruitment knowledge
- Internet recruiting proficiency
- Proactive recruiting strategies
- Recruitment marketing
- Hiring compliance
- Candidate screening
- Talent sourcing
- Onboarding facilitation
- Management skills
- Team collaboration
- Problem-solving
- Critical thinking
- Time management
- Interpersonal communication
- Written and verbal communication
- Employee relations
RECRUITING TECHNOLOGY & SYSTEMS
ATS/HRIS: Indeed | ADP | | ICIMS I Dayforce
Sourcing: LinkedIn Recruiter | Indeed | Glassdoor I ZipRecruiter
Communication & Productivity: Microsoft Teams | Outlook | Excel | SharePoint | Zoom I OneDrive
Onboarding & Screening: DocuSign | Sterling/First Advantage | Microsoft Teams | Calendly
Timeline
Talent Acquisition Manager / Corporate Recruiter
New American Funding
09.2024 - 09.2026
Maintenance Vendor Account Manager
Safeguard Properties
12.2015 - 09.2024
Client Team Lead
New Vision Properties
10.2014 - 12.2015
Team Lead
Laudan Properties
08.2012 - 01.2014
Client Account Representative
Safeguard Properties
10.2011 - 08.2012
Midpark High School
Cuyahoga Community College