Korina Torres Johnson
Garden Grove,CA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
Work History
Children's/Media Director
Living Word Christian Center
2014.08 - Current
- Managed 30+ employees in media department
- Created and maintained safe and nurturing environment for children.
- Evaluated and introduced age-appropriate materials for children and contoured it to lesson plans.
- Recruited and trained volunteers and staff in care of children and facility procedures.
- Mentored and supervised instructors and volunteer staff to carry out program goals.
- Adapted classroom plans to support needs of children with special learning requirements.
Behavioral Support for Special Education
Garden Grove Unified School District
2018.01 - 2023.08
- Worked one on one with children with mild to moderate and moderate to severe disabilities
- Provided a safe space for children to learn and grow within their means and abilities.
- Worked effectively in fast-paced environments.
- Improved family involvement and understanding by providing education on behavioral strategies and techniques for use at home.
- Served as a liaison between parents, teachers, administrators, and other support staff to ensure seamless service delivery for all special needs students.
- Interacted physically and verbally with students throughout each day.
- Offered student support through special accommodations, extra assistance, and assessments.
- Kept meticulous records of student performance and progress reports for accurate documentation purposes.
- Utilized technology effectively to enhance instruction methods and provide engaging learning experiences.
- Created and managed IEPs to define student learning objectives and educational strategies, in addition to applying instructional knowledge and methods to support goals.
Claims Specialist
Mercury Insurance
2021.08 - 2022.08
- Assisted insurance carriers and spoke with body shops both verbally and through email throughout the duration of the claim
- Remained composed and provided excellent customer care while under pressure, working with irate clients.
- Enhanced customer satisfaction with timely communication, empathy, and clear explanations of claim outcomes.
- Managed a high volume of claims effectively by prioritizing tasks and maintaining excellent organizational skills.
- Reduced claim processing errors by conducting thorough investigations and accurately interpreting policy details.
Education
High School Diploma -
Garden Grove High School
Garden Grove, CA06.2014
Skills
- Office Procedures
- Leadership
- Customer Care
- Multi-tasking
- Exceptional Communication
- Great Team Player
Timeline
Claims Specialist
Mercury Insurance
2021.08 - 2022.08
Behavioral Support for Special Education
Garden Grove Unified School District
2018.01 - 2023.08
Children's/Media Director
Living Word Christian Center
2014.08 - Current
High School Diploma -
Garden Grove High School
Similar Profiles
Rovelyn GonoRovelyn Gono
CHILDREN'S MINISTRY at Living Word Christian CenterCHILDREN'S MINISTRY at Living Word Christian Center
Doris JohnsonDoris Johnson
Outreach Volunteer at Living Word Christian CenterOutreach Volunteer at Living Word Christian Center
Carlos Ramos MaulionCarlos Ramos Maulion
Volunteer at Living Word Christian CenterVolunteer at Living Word Christian Center