Korinthia Washington
Corpus Christi,TX
Summary
Proven Customer Service Representative at Circle K, adept in problem-solving and active listening, enhanced customer loyalty through effective complaint resolution. Skilled in payment processing and money handling, demonstrated professionalism in high-stress situations, significantly improving customer relations.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Circle K
03.2023 - Current
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Education
High School Diploma -
Tuloso-Midway High School
Corpus Christi, TX03.2023
Skills
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Customer Relations
- Money handling abilities
- Complaint resolution
- Complaint Handling
- Payment Processing
Timeline
Customer Service Representative
Circle K
03.2023 - Current
High School Diploma -
Tuloso-Midway High School
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