Korisipas Montoya
Wichita,KS
Summary
Dynamic Medical Assistant with extensive experience at MFP Health and Wellness, excelling in patient-focused care and clinical documentation. Proven ability to enhance patient education and streamline operations, while demonstrating compassion and effective communication. Skilled in immunization administration and HIPAA compliance, fostering trust and satisfaction among patients.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Medical Assistant
MFP HEALTH AND WELLNESS
05.2017 - Current
- Assisted healthcare providers with patient examinations and procedures, ensuring efficient operations.
- Administered immunizations and medications under physician supervision, enhancing patient care quality.
- Managed scheduling of appointments, optimizing clinic workflow and reducing wait times.
- Conducted patient intake assessments, accurately documenting medical histories and vital signs.
- Coordinated laboratory specimen collection and processing, ensuring compliance with safety standards.
- Trained new staff on clinical protocols and office procedures, fostering a collaborative work environment.
- Enhanced patient education programs by developing instructional materials on health management practices.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
- Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
- Managed a physicians schedule with 20-30 patients a day
- Completed referrals to imaging centers and specialist offices
Sales Associate
Kohls Department Store
05.2017 - 07.2018
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
- Collaborated with team members to achieve sales goals and enhance overall store performance.
- Streamlined checkout processes, reducing wait times and increasing customer throughput during peak hours.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Worked 1-2 department sections at a time
Education
Bachelor of Arts - Psychology
Wichita State University
Wichita, KS05-2022
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Vital signs monitoring
- EMR / EHR
- Direct patient care
- Clinical documentation
- Patient-focused care
- Data entry
- Procedure assistance
- Compassionate
- CPR
- Immunization administration
- Specimens collection and processing
- Medical procedures
- Insurance verification
- Maintaining confidentiality
- Medical supply inventory
- Fluent in Spanish
- OB/GYN procedures
- Simple dressings
- Prioritizing stat orders
- Medical terminology in English/Spanish
- Medical billing and coding
- Diagnostic procedures
- Medical office management
Certification
- CNA - Certified Nurse Assistant
Languages
Spanish
Native or Bilingual
Interests
- Enjoy participating in volleyball for overall physical and mental well-being
- Volunteering
- Gym Workouts
- Music
Timeline
Medical Assistant
MFP HEALTH AND WELLNESS
05.2017 - Current
Sales Associate
Kohls Department Store
05.2017 - 07.2018
Bachelor of Arts - Psychology
Wichita State University