Korrina Garcia
Summary
Healthcare professional with robust understanding of patient referral systems and proven ability to streamline processes for improved patient care. Known for strong collaborative efforts within teams and consistently achieving desired outcomes. Reliable and adaptable with expertise in managing patient data and coordinating with healthcare providers.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Care Specialist
Alignment Health
10.2025 - Current
- Handle high-volume member inquiries regarding healthcare claims, benefits, eligibility, and medical documentation while maintaining HIPAA compliance.
- Research claims, review documentation for completeness and accuracy, and document claim-related activity.
- Perform high-volume data entry across multiple healthcare systems while maintaining quality and productivity.
- Utilize Workday, Microsoft Excel, Outlook, Teams, SharePoint, and healthcare applications to support workflows and cross-functional communication.
- Collaborate with internal departments to resolve member and provider issues efficiently.
- Maintained accurate patient records in electronic health record systems for efficient tracking of referrals.
Referral Coordinator & Scheduler
Acclara
04.2024 - 07.2024
- Supported scheduling coordination, claims related processes, patient account documentation, insurance verification, and referrals
- Maintained accurate healthcare records and documentation review.
- Created a centralized database for all incoming referrals, streamlining communication between departments.
Medical Referral Specialist-Associate
Hemet Pain and Wellness
08.2022 - 06.2023
- Monitored research, referrals and additional materials sent to clients.
- Helped address client complaints through timely corrective actions and appropriate referrals.
- Coordinated patient referrals to ensure timely access to specialists and services.
- Managed scheduling of appointments, optimizing patient flow and minimizing wait times.
Referrals & Authorization Support (MA)
Arrowhead Orthopaedics
06.2021 - 03.2022
- Processed authorization requests efficiently, ensuring compliance with established guidelines.
- Reviewed and verified documentation for accuracy and completeness, reducing discrepancies.
- Analyzed trends in authorization denials to identify areas for improvement in processes.
- Collaborated with healthcare providers to obtain necessary documentation for prior authorization requests.
Education
High School Diploma -
San Jacinto Valley Academy
Medical Assistant-XRay Tech -
Career Care Institute
Medical Coding Training -
Hemet Adult School
Skills
Organization, HIPAA, Intake referrals, Organization, EMR, EHR, Data entry, Time management, Referral coordination, Documentation, Multi phone systems, Microsoft; Word, Excel, Teams, Leadership, Analytical skills, Communication skills, Service oriented, Typing Certification, Workflow management, Epic, Cerner, AthenaHealth, Workday, Sharepoint, Outlook, Insurance verification, Prior authorization
Certification
Typing Certificate 45wpm
Timeline
Care Specialist
Alignment Health
10.2025 - Current
Referral Coordinator & Scheduler
Acclara
04.2024 - 07.2024
Medical Referral Specialist-Associate
Hemet Pain and Wellness
08.2022 - 06.2023
Referrals & Authorization Support (MA)
Arrowhead Orthopaedics
06.2021 - 03.2022
Medical Assistant-XRay Tech -
Career Care Institute
High School Diploma -
San Jacinto Valley Academy
Medical Coding Training -
Hemet Adult School