Korrina Hoag
Binghamton,NY
Summary
Proven customer service expert from Mirabito Convenience Store, adept at cash management and fostering repeat business through exceptional interpersonal skills. Demonstrated reliability and efficiency, enhancing customer satisfaction and operational smoothness. Excelled in fast-paced environments, ensuring accuracy in transactions and promoting a positive, welcoming atmosphere for every guest.
Overview
5
5
years of professional experience
Work History
Cashier
Mirabito Convenience Store
09.2022 - Current
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Barista
Dunkin' Donuts
10.2021 - 05.2022
- Maintained a clean and organized workspace for optimal productivity and safety.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
Hostess
Denny's
11.2019 - 07.2021
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Education
High School Diploma -
Chenango Valley High School
Binghamton, NY06-2022
Skills
- Customer service excellence
- Reliability and punctuality
- Cash handling and management
- Cash register systems
- Cash handling expertise
- Drawer balancing
Timeline
Cashier
Mirabito Convenience Store
09.2022 - Current
Barista
Dunkin' Donuts
10.2021 - 05.2022
Hostess
Denny's
11.2019 - 07.2021
High School Diploma -
Chenango Valley High School
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