Kortez Anderson
Washington
Summary
Dedicated and customer-focused professional with experience in security, retail, and customer service. Skilled in providing exceptional guest experiences, handling inquiries, and maintaining a welcoming and secure environment. Adept at multitasking, problem-solving, and delivering high-quality service in fast-paced settings.
Overview
6
6
years of professional experience
Work History
Security Officer
Triple Threat Security
03.2024 - Current
- Provided exceptional customer service while ensuring the safety and security of clients and visitors.
- Monitored premises, controlled access, and responded to security concerns in a professional manner.
- Assisted guests with directions, inquiries, and general assistance to enhance their experience.
- Maintained a visible presence and upheld company policies to ensure a secure environment.
Store Associate
CVS Pharmacy
08.2019 - 08.2022
- Assisted customers with purchases, inquiries, and product recommendations to enhance their shopping experience.
- Handled cash register transactions and maintained accurate financial records.
- Stocked and organized merchandise while ensuring a clean and welcoming store environment.
- Provided friendly and efficient service, resolving customer issues effectively.
Education
High School Diploma -
Dunbar Senior High School
Washington, DC06.2017
Skills
- Excellent customer service and communication skills
- Strong problem-solving and conflict-resolution abilities
- Familiar with security procedures and access control
- Ability to multitask and handle guest inquiries efficiently
- Proficient in managing reservations, scheduling, and front desk operations
- Detail-oriented and capable of maintaining a professional demeanor at all times
Timeline
Security Officer
Triple Threat Security
03.2024 - Current
Store Associate
CVS Pharmacy
08.2019 - 08.2022
High School Diploma -
Dunbar Senior High School
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