Kortney Carder
Kansas City,MO
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
4
4
years of professional experience
Work History
Mobile Expert
T-Mobile
Zona Rosa
02.2020 - Current
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Listened to customer needs and desires to identify and recommend optimal products.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Monitored customers for signs of security concerns and escalated issues to management.
Apprentice
Chipotle Mexican Grill
Liberty, MO
07.2019 - 01.2020
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Mentored team members to enhance professional development and accountability in workplace.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
Education
Liberty North High School
Liberty, MO2016
Skills
- Leadership
- Time management
- Customer service
- Communication
Timeline
Mobile Expert
T-Mobile
02.2020 - Current
Apprentice
Chipotle Mexican Grill
07.2019 - 01.2020
Liberty North High School