Kortney Ricks
Carthage, Ms ,MS
Summary
Dynamic Certified Medical Assistant with a proven track record at Camden Community Clinic, excelling in patient care and medical records management. Skilled in HIPAA compliance and compassionate caregiving, I significantly enhanced patient satisfaction and efficiency. Adept at prioritizing tasks and collaborating with healthcare teams to deliver optimal patient outcomes.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Camden Community Clinic
04.2024 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Collected and documented patient medical information such as blood pressure and weight.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Assistant Manager
Popeye's Restaurants
10.2022 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Production Worker
Tyson Foods
06.2019 - 05.2021
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Resolved issues quickly to maintain productivity goals.
- Met or exceeded daily production targets consistently through efficient task execution and effective time management skills.
- Inspected and adjusted work performed to meet expectations.
Caregiver
Gingerbread Daycare
10.2017 - 01.2018
Sales Associate
Lowes Home Improvement Stores
03.2012 - 06.2017
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
Technical Diploma - Medical Assisting
Delta Technical College
Ridgeland, MS08.2024
Skills
- HIPAA Compliance
- Medical Terminology
- Specimens collection and processing
- Patient Scheduling
- Electronic Health Records
- Vital Sign Monitoring
- Patient documentation
- Patient Assessments
- Inventory and supply management
- Inventory Management
- Medical Records Management
- Payment Collection
- Customer Service
- Vital signs monitoring
- Direct Patient Care
- EMR / EHR
- Reliable team player
- Sterilization techniques
- Phlebotomy
- CPR
- Appointment Setting
- Medical terminology in Languages
- Compassionate caregiver
- Prioritizing stat orders
Certification
Medical Assistant Certification
CPR
Timeline
Certified Medical Assistant
Camden Community Clinic
04.2024 - Current
Assistant Manager
Popeye's Restaurants
10.2022 - Current
Production Worker
Tyson Foods
06.2019 - 05.2021
Caregiver
Gingerbread Daycare
10.2017 - 01.2018
Sales Associate
Lowes Home Improvement Stores
03.2012 - 06.2017
Technical Diploma - Medical Assisting
Delta Technical College
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