Kortnie Cook
Hyrum,UT
Summary
Compassionate Patient Care Coordinator known for high productivity and efficient task completion. Excel in patient advocacy and care plan coordination. I have strong communication, problem-solving, and organizational skills vital for navigating complex healthcare environments and ensuring optimal patient outcomes. Committed to leveraging empathy and collaboration to enhance patient care delivery.
Overview
9
9
years of professional experience
Work History
Patient Care Coordinator
Rocky Mountain Artificial Limb and Brace
Logan, UT
11/22/21 - Current
- Maintained accurate records of all patient care activities using electronic health record systems.
- Scheduled appointments for patients and coordinated follow-up visits as needed.
- Assisted in creating a positive environment for patients, family members, and staff by providing excellent customer service.
- Ensured that all necessary documentation was completed accurately and submitted in a timely manner.
- Developed a working knowledge of insurance plans, including Medicare and Medicaid regulations and requirements.
- Verified patient eligibility for insurance coverage by contacting insurance carriers and obtaining the necessary authorization numbers.
Certified Nursing Assistant
Maple Springs Veterinary Clinic
Logan, UT
10.2019 - 11.2021
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
- Administered medications as directed by registered nurse or physician.
- Assisted with ambulation of patients utilizing appropriate equipment safely.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
Lifeguard
Logan City Aquatic Center
Logan, UT
05.2015 - 09.2021
- Monitored swimmers to ensure safety in the pool area.
- Performed emergency rescues when necessary.
- Coordinated and taught instructional classes in fundamentals of swimming and water safety.
- Administered first aid treatment when necessary.
Crew Member
McDonald's
Logan, UT
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Adhered to health department regulations regarding food handling procedures.
- Worked effectively in team environments to make the workplace more productive.
Education
High School Diploma -
Ridgeline
Millville, UT06-2017
Dixie State University
Saint George, UTSkills
- Appointment Scheduling
- Payment Collection
- Medical Terminology
- Filing and Recordkeeping
- Organization
- HIPAA Compliance
- Verbal and written communication
- Insurance Verification
Timeline
Certified Nursing Assistant
Maple Springs Veterinary Clinic
10.2019 - 11.2021
Lifeguard
Logan City Aquatic Center
05.2015 - 09.2021
Patient Care Coordinator
Rocky Mountain Artificial Limb and Brace
11/22/21 - Current
Crew Member
McDonald's
High School Diploma -
Ridgeline
Dixie State University
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