Kory Favreau
Oceanside,CA
Summary
Efficient and productive professional in the food service management field, skilled at completing tasks with speed and accuracy. Possess strong capabilities in inventory management, staff training, and customer service excellence. Excel in leadership, communication, and problem-solving, ensuring smooth operation of food service establishments.
Overview
1
1
Certification
23
23
years of professional experience
Work History
OPERATIONS SUPPORT TECHNICIAN
The Cheesecake Factory
Carlsbad, California
10.2020 - 09.2026
- Office Manager
- Shift Leader / Expo
- Supported front-of-house and back-of-house operations during peak hours to ensure smooth service delivery
- Team development
- Staff scheduling
- New hire on-boarding / Coach & Counseling
- Organized and maintained records in compliance with company policy to ensure efficient records retention / Bill reconciliation
- Facilitated HR and staff relations to foster a positive work environment
- Weekly inventory control
Duty Supervisor
Oceanside Unified School District
09.2015 - 10.2020
- In charge of students when not in classroom
- Supervisor of other staff members on shift
- Implemented safety drills and lock downs
Restaurant Manager
Jays Gourmet
Cardiff by the Sea / Carlsbad
06.2003 - 01.2013
- Trained and supervised staff on food safety and customer service standards.
- Developed and implemented efficient scheduling for team members.
- Coordinated inventory management and ordered supplies as needed.
- Oversaw cash handling procedures and ensured accurate transactions.
- Monitored compliance with health regulations and maintained cleanliness standards.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Skills
- Full restaurant operations — every shift, every guest, every standard
- Team leadership: hiring, training, coaching, and developing Staff
- Guest experience and complaint resolution
- Scheduling, ordering, and day-to-day operational execution
- Food, safety, cleanliness, and brand standard
- Takes Ownership of Every Shift
Certification
- Registered ServSafe Examination Proctor
- RBS
- San Diego Food Handler
References : Kirk Alvarado GM
714.292.9204
Timeline
OPERATIONS SUPPORT TECHNICIAN
The Cheesecake Factory
10.2020 - 09.2026
Duty Supervisor
Oceanside Unified School District
09.2015 - 10.2020
Restaurant Manager
Jays Gourmet
06.2003 - 01.2013