Kory Felder Quail
College Point,NY
Summary
Disciplined cook committed to impeccable food preparation and presentation for restaurants. Recognized for preparing high-quality cuisine aligned to restaurant standards and consistency requirements. Familiar with diverse culinary, pastry and baking techniques.
Overview
2
2
years of professional experience
Work History
Team Associate
Walmart
Burlington, North Carolina
03.2024 - 12.2024
- Monitored trends in customer satisfaction levels and identified opportunities for improvement.
- Maintained inventory records and tracked deliveries.
- Trained new team members using approved training materials and information.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Identified discrepancies between current prices and those listed in the database, resolving issues quickly.
Cook
Zaxbys
Loganville, GA
07.2023 - 01.2024
- Organized storage areas for efficient usage of space.
- Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
- Checked quality of food products to meet high standards.
- Monitored temperatures of prepared food and cold-storage areas.
- Set up work stations prior to opening to minimize prep time.
- Memorized new menu items and ingredients quickly to help customers select items meeting needs and preferences.
- Received and stored food and supplies.
Shift Leader
McDonald's
Loganville, Georgia
10.2022 - 05.2023
- Handled customer inquiries in a timely manner while providing accurate information regarding menu items and promotions.
- Planned and managed resources to consistently meet production, quality, and cost goals.
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Resolved customer complaints promptly to maintain a high level of satisfaction.
- Conducted regular team meetings to communicate targets, updates, and gather feedback.
- Assisted in training new employees on shift operations.
- Coordinated with other shift leaders and management to ensure smooth transitions between shifts.
- Maintained an organized work environment by delegating tasks to staff as needed.
- Complied with company safety procedures, policies and regulations to promote safe working environment.
- Analyzed key performance indicators to identify effective strategies.
- Created plans to propose solutions to problems related to efficiency, costs or profits.
- Implemented strategies to take advantage of new opportunities.
- Monitored inventory levels and ordered supplies as needed.
- Analyzed sales data to identify trends and areas for improvement.
Education
High School Diploma -
Loganville High School
Loganville, Georgia05-2024
Skills
- Customer service
- Team leadership
- Problem resolution
- Time management
- Training new employees
Timeline
Team Associate
Walmart
03.2024 - 12.2024
Cook
Zaxbys
07.2023 - 01.2024
Shift Leader
McDonald's
10.2022 - 05.2023
High School Diploma -
Loganville High School