Summary
Overview
Work History
Education
Skills
References
Timeline
SoftwareEngineer
Kory Pardee

Kory Pardee

Bullhead City,AZ

Summary

Experienced manager and analytical problem-solver with a talent for team building, leadership, and motivation. Skilled in customer relations and building strong relationships with clients. Demonstrates independent decision-making and sound judgment to consistently drive positive impacts on company success. Committed to applying training, monitoring, and morale-building abilities to enhance employee engagement and overall performance within the organization.

Overview

21
21
years of professional experience

Work History

Retail Manager/F&B Manager

Katherine Landing
07.2019 - Current
  • Manager of the retail marina store and the restaurant
  • I am in charge of all merchandise orders, managing inventory, managing vendors and COGS, COS, and daily reporting
  • I am responsible for hiring new staff, and training and empowering my staff to be the most successful
  • I make sure all policies and procedures are in place and are properly followed by my employees
  • I pride myself on communication with my employees and co-workers
  • I am responsible for giving clear and precise directives to my staff which allows them to do their jobs more effectively and efficiently
  • Highly efficient in Microsoft products, Clover, and Fare Harbor software programs.

Server

IHOP
11.2018 - 07.2019
  • All aspects of serving tables, busing tables, customer service, cash handling, POS software.

Server

Laughlin River Tours
04.2018 - 08.2018
  • All aspects of serving tables, busing tables, customer service, cash handling, POS software.

Front Desk Receptionist/Reservations

Lodge on the River
06.2017 - 12.2017
  • Multi-Line phone systems, computer use, faxing and copying, making reservations, payroll, HR, cashier and customer service.

Front Office

Pardee Landscaping
06.2011 - 04.2016
  • Sales, Front office duties, answering phones, cashier, accounts receivable and payable
  • Billing and ordering of supplies
  • Customer service
  • Web page design and Logo design.

Front Office Receptionist

REO Mechanical
10.2011 - 01.2012
  • Front Office Supervisor, Sales, scheduling, technician and telemarketing training, Multi line phone systems, data entry, billing, dispatching HVAC technicians, customer service, invoicing.

Medical Billing and Coding

Roy M. Rubin, M.D.
02.2008 - 09.2008
  • All aspects of medical billing and coding, filing, phone systems, administrative, EOB filing and reconciliation
  • Customer service and past due account recovery.

Receptionist

Foreman Eye Care
02.2004 - 06.2006
  • Administrative assistant duties, scheduled appointments and surgeries, multi line phone systems, filing, cashier, ordering supplies, filing medical insurance claims, customer service, accounts receivable and till reconciliation.

Education

High School Diploma -

Bear River High School
Grass Valley, California

AA Accounting & Business Administration - undefined

Heald Business College
Rancho Cordova, California
03.2000

Skills

  • Over 5 years of experience as a Retail Manager

  • Customer Service

  • Strategic selling

  • Quality Assurance

  • Business Development

  • Visual Merchandising

  • Cash Management

  • Inventory Control

  • Staff Management

  • Business Administration

  • Employee Scheduling

  • Loss Prevention

  • Staff recruitment

  • Merchandise pricing

  • Business reporting

  • Team Training

  • Merchandising strategy

  • Operations Management

  • Process and procedure development

  • Profit and loss analysis

  • Store operations

  • Store process development

  • Customer service delivery

  • Budget leadership

  • Leadership Development

  • Complaint resolution

  • Merchandising oversight

References

Available upon Request

Timeline

Retail Manager/F&B Manager

Katherine Landing
07.2019 - Current

Server

IHOP
11.2018 - 07.2019

Server

Laughlin River Tours
04.2018 - 08.2018

Front Desk Receptionist/Reservations

Lodge on the River
06.2017 - 12.2017

Front Office Receptionist

REO Mechanical
10.2011 - 01.2012

Front Office

Pardee Landscaping
06.2011 - 04.2016

Medical Billing and Coding

Roy M. Rubin, M.D.
02.2008 - 09.2008

Receptionist

Foreman Eye Care
02.2004 - 06.2006

AA Accounting & Business Administration - undefined

Heald Business College

High School Diploma -

Bear River High School

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