Kiyanna Rodriguez
Winter Park,FL
Summary
Highly motivated and hard working Sales associate with extensive service and Sales experience. Achieved increased customer satisfaction ratings through proactive sales strategies. Expanded product knowledge to enhance team effectiveness and service delivery. Transformed customer interactions into opportunities for upselling and achieving company targets.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Account Sales Manager
Redbull Distribution Company
Orlando, FL
03.2023 - 06.2026
- Account manager
- Delivery and distribution
- Inventory specialist
- Merchandising
- Product knowledge and information
- Maintaining numerous accounts
- Customer service
- Sales and profit
- Money management
- Order writing with M Series
- Merchandising
Sales Merchandiser
Coca-Cola Beverages Northeast
Rochester, NY
06.2021 - 02.2023
- Account manager
- Merchandising
- Inventory control
- Order writing
- Sales
- Training
- Maintaining customer relationships
Assistant Manager
Tim Hortons
Fairport, NY
08.2019 - Current
- Open and close the store daily
- Bake and prepare all food and beverage products for breakfast and lunch
- Clean and sanitize all food, dining, and rest room areas
- Swiftly work the drive-thru
- Accurately analyze, enter, and create data sheets both physically and electronically
- Record and submit temperature logs/time cards
- Assign scheduled shifts to employees
- Document, complete, and stock inventory/purchase orders
- Supervise and train staff
- Lead team meetings
- Sustain a positive environment and experience for both customers and coworkers
Paraprofessional
TES Staffing
Rochester, NY
02.2019 - 08.2019
- Substitute for missing teachers and aids in any classroom
- Support students during arrival/dismissal and instructional, elective, and meal times
- Tidy and disinfect classroom
Assistant Manager
Dollar Tree
Rochester, NY
08.2018 - 12.2018
- Open and close the store daily
- Quickly and correctly handle register transactions
- Order, receive, and stock inventory
- Supervise and direct employees
- Handle daily earnings/income
- Provide quality customer service
Shift Leader/Cook/Cashier
Hungry Howie's Pizza
Deltona, FL
10.2017 - 06.2018
- Open and close the restaurant daily
- Handle cash and card transactions
- Take orders over-the-phone and in-person
- Clean food preparation, dining, and rest room areas
- Cook and prepare pizzas, pastas, salads, subs, etc.
- Assemble and stock food, condiments, and supplies
- Assign tasks to fellow employees
Education
High School Diploma - undefined
Deltona High School
Deltona, FL05.2017
Skills
- Customer Service (5 years)
- Food Service (5 years)
- Retail (2 years)
- Retail Management (2 years)
- Merchandising (5 years)
- Inventory Control (5 years)
- Cash Handling (6 years)
- Food Safety (5 years)
- Assistant Manager Experience (3 years)
- Restaurant Management (2 years)
- Account Management (5 years)
- Profit & Loss
- Store Management Experience
- Supervising Experience
- Sales (5 years)
- M series
- Truck driving/DOT certified (3 years)
- Inventory control (5 years)
Certification
- Driver's License June 2018 to Present
- Child Abuse: Mandatory Reporting Certificate of Completion January 2019 to Present
- De-Escalation Strategies Certificate of Completion January 2019 to Present
- Classroom Safety Certificate of Completion January 2019 to Present
- Customer Service Overview Certificate of Completion January 2019 to Present
- D.O.T certified March 2023 to Present
Timeline
Account Sales Manager
Redbull Distribution Company
03.2023 - 06.2026
Sales Merchandiser
Coca-Cola Beverages Northeast
06.2021 - 02.2023
Assistant Manager
Tim Hortons
08.2019 - Current
Paraprofessional
TES Staffing
02.2019 - 08.2019
Assistant Manager
Dollar Tree
08.2018 - 12.2018
Shift Leader/Cook/Cashier
Hungry Howie's Pizza
10.2017 - 06.2018
High School Diploma - undefined
Deltona High School